Blog

Historically, information flow at salons and spas can be inconsistent, excruciatingly slow, or, even worse, completely absent. Here are four tips to assess how well your information-flow systems are flowing. Read More

At the end of the day, salon/spa growth is exciting — but profit will always be the key to winning the game of business. In this blog post, we give you our FOUR strategies why you must always be impatient for profit and patient for growth. Read More

Well, the 2021 Holiday Season is officially upon us. We’re only one month away from New Year’s Eve 2022.After the past two years of Covid chaos, this... Read More

Starting or buying a business is the easy part.Creating a true success story is, without question, where the hard work begins.According to statistics... Read More

Superstar salon or spa employees only devolve into culture wrecking balls when leaders allow them to. Here are the essential leadership must-do’s to ensure that your top-performing employees strengthen your culture rather than wreck it. Read More

The salon/spa industry’s generally accepted approach to compensation — the foundation of all employer/employee relationships — is not team-based. In this blog post, we address the major roadblock to creating a true team-based culture … and what to do about it. You'll also learn how Team-Based Pay offers a viable solution. Read More

Salon/spa leadership comes with a ton of boxes that need to be checked. Like them or not, these boxes are not optional. In this blog post, we pull back the curtain on your accountability to checking your leadership boxes. Read More

Dealing with confrontation as a salon/spa owner is a fact of leadership life. You can’t avoid it — but can reduce or eliminate the stress that comes with it. In this blog post, we give you seven steps to understanding and navigating confrontation. Read More

In a salon/spa service business, consistency isn’t just important — it’s EVERYTHING. In fact, it defines your brand. Here are the seven essential gotta do’s to not only chase consistency — but make it stick. Read More

Winning in the salon/spa business is all about creating Net Profit — what’s left after all expenses are paid. In this blog post, we get down and dirty on tracking and driving Net Profit — and why this discipline is big time non-negotiable. Read More