Blog

The most common response to the question is, “Commission motivates them to perform and sell.” But does it really? Read More

Today, there are signs the worst of the pandemic is behind us. So much so, that it’s time to start dreaming again — and dream BIG. Read More

When it comes to communicating and achieving goals It’s a relentless TEAM effort that starts and stops at the top. Read More

Discover the five main challenges that tipping creates and why no-tipping salon/spas stand out from the crowd. Read More

If PPP and EIDL funds have you sitting on more cash than usual, here are three strategies you should lock onto immediately. Read More

The day you start or acquire a salon/spa, you are the one in charge — but you’re NOT the boss. The truth is, the real boss is the company itself. Read More

Commission rewards individual sales - not teamwork. Team service must be the focus in a service business. It’s about building a brand for your company. Read More

The question, “Who gets the credit?” has been part of the salon/spa business forever. As benign as it may appear, the only reason that question is even asked is to determine who gets the “commission” on the service and/or product sale. And the moment “who gets the credit” surfaces, teamwork and culture take a hit. In this week’s blog post, we pull back the curtain on the four most common challenges “who gets the credit” creates. Next, we present you with four critical questions where you want to take your company. This is seriously important information that every owner needs to understand — and take action to overcome. Read More

We all know certain companies that impress the heck out of us in everything they do. We admire companies for great customer service. We admire companies for their great cultures. We admire companies for how impeccably they perform. We admire companies for their financial success. But, what you’re REALLY admiring is their values-based behavior. And values-based behavior doesn't just happen. It all begins with the values established by the owner/leader. In this blog post, we pull back the curtain on the most common compromises owners and leaders make to values they expect their employees to follow. Discover how you can avoid hurling darts at the values of your salon/spa. Read More

Does your vision for your salon/spa fire still fire you up? In this blog post, we give you six gotta-do’s to ensure that you and your team can achieve your vision. Read More