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When learning and camaraderie bond

Many of you are familiar with our Strategies Business Series/4.0. Better known around here as SBS/4.0, this learning experience is comprised of four... Read More

What does "working on your business" really mean?

"Are you working on your business, or in your business?" This working "on or in" your business statement has been bandied around... Read More

Simple Systems Drive Customer Loyalty

A quick Neilism: "Systems set leaders free." If you want consistency in customer service, satisfaction and retention, you must use systems.... Read More

Salon/Spa Behavior First - Numbers Second

In business, numbers are used to set targets and measure performance. You use business and industry benchmarks to compare how your business stacks up... Read More

Employees quit leaders not companies

Yeah, this is going to be one of those tough to read Wake-Ups. From the calls we've been getting at Strategies, it seems like the employee... Read More

The economy is NOT an excuse

July was a month of non-stop travel for presentations and seminars. From the PBA Combat Compensation Learning Lounge in Las Vegas, a keynote... Read More

How to get more done in less time

Surprise! There just aren't enough hours in the day to accomplish everything that needs to get done. But you already knew that. Like virtually... Read More

Gotta take care of you

Being the leader of a business pretty much means that you live in a perpetual pressure cooker. You've got stuff coming at you from all sides... Read More

You want to be the best - but will you do the work?

When you say that your company is "the best," it means that it has little or no tolerance for anything that's done below standard.... Read More

Tuff Stuff: Leave nothing unsaid

You're getting ready to do a performance evaluation with a key employee. There have been behavior and performance issues that have surfaced a... Read More

URGENT: Mount your own economic offensive

Yes, the economy has become a seriously hot topic. And all the suggestions on how to survive the recession we're in are not only valid, they are... Read More