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Are You Fulfilling These Salon/Spa Owner Responsibilities?

Starting or buying a business is the easy part.Creating a true success story is, without question, where the hard work begins.According to statistics... Read More

Superstar Salon & Spa Employees: Blessing or Curse?

Superstar salon or spa employees only devolve into culture wrecking balls when leaders allow them to. Here are the essential leadership must-do’s to ensure that your top-performing employees strengthen your culture rather than wreck it. Read More

If You Want a Salon/Spa Team — Pay Team

The salon/spa industry’s generally accepted approach to compensation — the foundation of all employer/employee relationships — is not team-based. In this blog post, we address the major roadblock to creating a true team-based culture … and what to do about it. You'll also learn how Team-Based Pay offers a viable solution. Read More

Are You Checking ALL the Salon/Spa Leadership Boxes?

Salon/spa leadership comes with a ton of boxes that need to be checked. Like them or not, these boxes are not optional. In this blog post, we pull back the curtain on your accountability to checking your leadership boxes. Read More

7 Steps to Understanding & Navigating Confrontation in the Salon/Spa

Dealing with confrontation as a salon/spa owner is a fact of leadership life. You can’t avoid it — but can reduce or eliminate the stress that comes with it. In this blog post, we give you seven steps to understanding and navigating confrontation. Read More

Service Consistency Defines Your Salon/Spa Brand

In a salon/spa service business, consistency isn’t just important — it’s EVERYTHING. In fact, it defines your brand. Here are the seven essential gotta do’s to not only chase consistency — but make it stick. Read More

Do You Know Your Salon/Spa's Current Net Profit? If Not — Why Not?

Winning in the salon/spa business is all about creating Net Profit — what’s left after all expenses are paid. In this blog post, we get down and dirty on tracking and driving Net Profit — and why this discipline is big time non-negotiable. Read More

Work/Life Balance: How to Get Control of Your Time and Have a Life

Every salon/spa owner wants to get things done. But getting things done means getting control of your time. But what about having a life? Is it even possible to get things done AND still have a work/life balance? The answer is a major YES! Read More

What it Really Takes to Get Your Salon/Spa Team on the Same Page

Getting and keeping everyone in your salon or spa on the same page is both a process and a discipline. Here are five no-compromise strategies to get you started. Read More

Salon/Spa Compensation: It’s Time to Look Beyond an Individual’s “Numbers”

Performance/wage reviews in your salon/spa don't have to be stressful! Here are some tips that focus on the right performance and behaviors without overwhelming employees with mountains of numbers and reports. Read More

Happy Birthday Strategies! 28 Years of Growing Great Salons/Spas

When I founded Strategies, my vision was to publish Strategies Magazine and build a seminar/coaching company for the salon/spa industry.The first... Read More