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Happy Birthday Strategies! 28 Years of Growing Great Salons/Spas

When I founded Strategies, my vision was to publish Strategies Magazine and build a seminar/coaching company for the salon/spa industry.The first... Read More

Salon/Spa Owner’s Guide to Getting the NOT FUN Stuff Done

Wouldn’t it be awesome if every aspect of salon/spa ownership was outrageously fun to do? The truth is, the duties and responsibilities of being an owner are not all fun and games. Some can be downright stressful and do severe damage to the business. Here’s our guide to help you successfully navigate the “not fun” stuff. Read More

Stop Over-Complicating Credit Card Fees in Your Salon/Spa

Credit card processing fees are like professional product costs — you hate them … but have to have them. In this blog post, we tackle the credit card processing fee challenge with our best and easiest recommendation. Read More

When Salon/Spa Ownership Sucks the Life Out of You … And How to Prevent It

I just read a Facebook post from a salon owner saying that, after almost four decades in business, he was closing his salon.He said, “I had enough … I... Read More

Salon/Spa Front Desk Staff: Don’t Talk “Team” and Treat Them as Something Less

It's time to do an intense assessment of how you view and treat your front desk/guest services employees. It’s time to level the playing field and create meaningful careers for front desk/guest services employees. Read More

Why Salon/Spa Retailing Must Be a Team Sport

In most salons/spas retail selling is disappointing at best and frustratingly indifferent at worse. In this blog post, we tackle the “who gets the commission” question and detail why the generally accepted approach to retailing professional products needs to go away. Read More

Flexibility: It’s Today’s Salon/Spa Hiring & Retaining Strategy

Almost every business, in every industry, is struggling with hiring and employee retention. Here are FIVE strategies to help you build work flexibility into your salon/spa so everyone wins — and is happier in the process. Read More

Be a THRIVER … Not a Survivor

The salon/spa business landscape is separated into two distinct segments — those that are thriving and those that are merely surviving. Here are six strategies to get and keep you in THRIVER mode. Read More

How to Implement a Major Salon/Spa Price Increase

Too many salons/spas struggle with cash flow and creating profit. At the same time, the industry suffers from price increase phobia out of fear of losing clients. Here are some down and dirty strategies to help you implement a service price increase. Read More

Why Salons/Spas Should Raise Prices Now

In this blog post, we give you a call to action to not only charge what you’re worth — but to ensure your long-term profitability. Read More

Create a Better Salon/Spa Future by Understanding the Past

Geologists use core samplings from glacial ice and rock to uncover the secrets of the past.Core samples allow geologists to reconstruct and understand... Read More