Blog
7 Steps to Understanding & Navigating Confrontation in the Salon/Spa
Dealing with confrontation as a salon/spa owner is a fact of leadership life. You can’t avoid it — but can reduce or eliminate the stress that comes with it. In this blog post, we give you seven steps to understanding and navigating confrontation. Read More
Service Consistency Defines Your Salon/Spa Brand
In a salon/spa service business, consistency isn’t just important — it’s EVERYTHING. In fact, it defines your brand. Here are the seven essential gotta do’s to not only chase consistency — but make it stick. Read More
Do You Know Your Salon/Spa's Current Net Profit? If Not — Why Not?
Winning in the salon/spa business is all about creating Net Profit — what’s left after all expenses are paid. In this blog post, we get down and dirty on tracking and driving Net Profit — and why this discipline is big time non-negotiable. Read More
Work/Life Balance: How to Get Control of Your Time and Have a Life
Every salon/spa owner wants to get things done. But getting things done means getting control of your time. But what about having a life? Is it even possible to get things done AND still have a work/life balance? The answer is a major YES! Read More
What it Really Takes to Get Your Salon/Spa Team on the Same Page
Getting and keeping everyone in your salon or spa on the same page is both a process and a discipline. Here are five no-compromise strategies to get you started. Read More
Salon/Spa Compensation: It’s Time to Look Beyond an Individual’s “Numbers”
Performance/wage reviews in your salon/spa don't have to be stressful! Here are some tips that focus on the right performance and behaviors without overwhelming employees with mountains of numbers and reports. Read More
Happy Birthday Strategies! 28 Years of Growing Great Salons/Spas
When I founded Strategies, my vision was to publish Strategies Magazine and build a seminar/coaching company for the salon/spa industry.The first... Read More
Salon/Spa Owner’s Guide to Getting the NOT FUN Stuff Done
Wouldn’t it be awesome if every aspect of salon/spa ownership was outrageously fun to do? The truth is, the duties and responsibilities of being an owner are not all fun and games. Some can be downright stressful and do severe damage to the business. Here’s our guide to help you successfully navigate the “not fun” stuff. Read More
Stop Over-Complicating Credit Card Fees in Your Salon/Spa
Credit card processing fees are like professional product costs — you hate them … but have to have them. In this blog post, we tackle the credit card processing fee challenge with our best and easiest recommendation. Read More
When Salon/Spa Ownership Sucks the Life Out of You … And How to Prevent It
I just read a Facebook post from a salon owner saying that, after almost four decades in business, he was closing his salon.He said, “I had enough … I... Read More
Salon/Spa Front Desk Staff: Don’t Talk “Team” and Treat Them as Something Less
It's time to do an intense assessment of how you view and treat your front desk/guest services employees. It’s time to level the playing field and create meaningful careers for front desk/guest services employees. Read More