Blog
The Super Duo: Salon & Spa Systems and Culture
What’s the difference between a salon/spa that operates like a well-oiled machine and is able to implement major change and those that struggle? The answer comes down to a company’s ability to dial in the super duo of systems and culture. Read More
Salon & Spa Meetings & Education: Mandatory or Optional?
Discover why meetings and education are essential and MANDATORY for salon/spa culture building, teamwork and business growth. Read More
How to Use Information Flow to Maximize Customer Loyalty
The challenge of delivering consistently high levels of customer loyalty and retention is the subjective nature of exactly what customer loyalty is... Read More
Salon & Spa Performance Reviews: Addressing the tough stuff
You're getting ready to do a performance evaluation with a key service provider. There have been behavior and performance issues that you had... Read More
Is Your Salon or Spa FIVE STAR or Something Less?
No salon or spa owner sets out to be less than the best. Here are five leadership “gotta do’s” to achieve your Five Star rating. Read More
How to Successfully Navigate High Inflation — and Possible Recession
As a salon/spa owner, you had to navigate your way through the Covid shutdown and reopening.Today, continuing supply chain shortages, insanely high... Read More
12 Characteristics of a Great Salon/Spa Employee
Use these twelve characteristics of a great salon/spa employee as guide to coach existing employees and a checklist for hiring new ones. Read More
Five Strategies to Maintain Your Leadership Strength
Let's face it, it's hard to be on your leadership game every day. In fact, it's shortsighted to even think it's possible. The work... Read More
Where the Money REALLY Goes in a Salon or Spa
In an industry almost entirely driven by skilled, creative and passionate professionals, it’s easy to understand that there is a significant lack of... Read More
How Much is Your Salon or Spa Worth?
Ever wonder how much your salon or spa is worth? Is there a magic formula? Don't wait to work on growing the value until it’s time to sell. In this blog post, you'll discover seven tips to determine what your salon/spa business is worth. Read More
"Why I ❤️ Team-Based Pay" Video Contest Winners
Recently, we reached out to the Team-Based Pay community to ask them to share what they love most about working in a Team-Based Pay salon, spa,... Honorable Mention: Lash & Brow Design Co. (Carmel, IN)... Honorable Mention: Lash & Brow Design Co. (Carmel, IN)... Honorable Mention: Lash & Brow Design Co. (Carmel, IN)... Honorable Mention: Lash & Brow Design Co. (Carmel, IN)... Honorable Mention: Lash & Brow Design Co. (Carmel, IN)... Read More