Blog

The challenge of delivering consistently high levels of customer loyalty and retention is the subjective nature of exactly what customer loyalty is... Read More

You're getting ready to do a performance evaluation with a key service provider. There have been behavior and performance issues that you had... Read More

No salon or spa owner sets out to be less than the best. Here are five leadership “gotta do’s” to achieve your Five Star rating. Read More

As a salon/spa owner, you had to navigate your way through the Covid shutdown and reopening.Today, continuing supply chain shortages, insanely high... Read More

Use these twelve characteristics of a great salon/spa employee as guide to coach existing employees and a checklist for hiring new ones. Read More

Let's face it, it's hard to be on your leadership game every day. In fact, it's shortsighted to even think it's possible. The work... Read More

In an industry almost entirely driven by skilled, creative and passionate professionals, it’s easy to understand that there is a significant lack of... Read More

Ever wonder how much your salon or spa is worth? Is there a magic formula? Don't wait to work on growing the value until it’s time to sell. In this blog post, you'll discover seven tips to determine what your salon/spa business is worth. Read More

Recently, we reached out to the Team-Based Pay community to ask them to share what they love most about working in a Team-Based Pay salon, spa,... Honorable Mention: Lash & Brow Design Co. (Carmel, IN)... Honorable Mention: Lash & Brow Design Co. (Carmel, IN)... Honorable Mention: Lash & Brow Design Co. (Carmel, IN)... Honorable Mention: Lash & Brow Design Co. (Carmel, IN)... Honorable Mention: Lash & Brow Design Co. (Carmel, IN)... Read More

Honorable Mention: Lash & Brow Design Co. (Carmel, IN)... Read More