Blog
Your Salon/Spa Culture is Defined by Its Values
We all know certain companies that impress the heck out of us in everything they do. We admire companies for great customer service. We admire companies for their great cultures. We admire companies for how impeccably they perform. We admire companies for their financial success. But, what you’re REALLY admiring is their values-based behavior. And values-based behavior doesn't just happen. It all begins with the values established by the owner/leader. In this blog post, we pull back the curtain on the most common compromises owners and leaders make to values they expect their employees to follow. Discover how you can avoid hurling darts at the values of your salon/spa. Read More
What it Really Takes to Achieve Your Salon/Spa Vision
Does your vision for your salon/spa fire still fire you up? In this blog post, we give you six gotta-do’s to ensure that you and your team can achieve your vision. Read More
10 Reasons for Salon/Spa Owners to Stay Positive
These days, it’s tough for owners to maintain their positivity. We get it. At almost a year into this pandemic, salon/spa owners have been thrown one challenge after another. So much so, staying positive has become a task unto itself.But even in the toughest times, it’s the salon/spa owner’s positivity that keep their teams inspired, united and progressing forward. Positivity is energy. Positivity strengthens and bonds your culture. Positivity makes the unattainable attainable. Without question, positivity begins with you, the owner.In this week’s blog post, we give you TEN solid reasons for you to get and stay positive. You can do this. Read More
It’s Time to Create a Better Future for Your Salon/Spa
Ready to begin creating a better future for your salon/spa? In this blog post, we challenge you snap out of survival mode and into thrival mode. Read More
When You’re Tired of Being Relentless
FIVE things you can do right now regain your leadership mojo and find that relentless leader your salon/spa and your employees need. Read More
One Salon Owner’s Journey from the Fiery Pit of Hell to Giving Back to Those Less Fortunate
In this blog post, we share how Lisa Cochran turned her salon's $700,000+ in debt and back taxes into a profitable — debt free — company, and used that success to help women trying to rebuild their lives with a place to live. She is also a Team-Based Pay salon. Read More
10 Salon/Spa New Year’s Resolutions for 2021
In this blog post, we want to kick the new year off with hope and optimism by giving you our ten very special salon/spa New Year’s resolutions. Read More
How One Salon/Spa Did a Complete Turnaround During the Shutdown
In early 2019, Kayla was running her salon on fear and scarcity. She then decided to convert from commission to Team-Based Pay, and to gain a better understanding of her numbers. Now her teams sees what the company needs to grow, they are getting better at profitability, and are working hard to become debt free. Read More
Inside a Successful Salon/Spa Culture Shift
Completing a culture shift in your salon or spa — and getting it to stick — means changing the collective behaviors of your company. In this blog post, Mary Ann Brooks shares how she made the shift, which helped her to became debt free, offer amazing benefits, and empower her team to work hard to grow the company. Read More
Driving Salon/Spa Client Loyalty in the Days of COVID-19
Strategies definition of Client Loyalty: "The customer satisfaction business outcome is all about delivering extraordinary service, quality and... Read More
Retaining Salon/Spa Employees is an Earned Outcome
When a salon or spa excels at retaining employees, it almost always excels at creating the right culture, systems and accountability, as well. In this blog post, we share the story of staff retention rockstar, Tiffany Lahn, owner of Salon Secrets Spa in Kennett Square, PA, and winner of the 2020 Team-Based Pay Staff Retention Award. Read More