Blog
Why BIG Change in Salons & Spas is So Tough - And What to Do About It
Wondering how to implement BIG change in your salon or spa when you struggle to get little changes to stick? In this blog post, we share five strategies to push through BIG change and get you to a more prosperous place. Read More
Ten Defining Factors of Salon & Spa Success
Want to achieve true salon/spa success? There’s a huge difference between “being busy” and true success. In this blog post, you'll learn why it's the stuff between “being busy” and “net profit” that defines business success. Read More
How to Retain Long-Term Salon & Spa Employees
Afraid your best salon or spa employees will leave and take their full books with them? In this blog post, we share real-life insights into strategies to keep your best people. Read More
How to Make a Salon or Spa Comeback
The process of making a salon/spa comeback and returning to optimal performance requires a specific mindset. Here are 10 tips to guide your salon/spa back to a dynamic culture, positive cash flow and many a good night’s sleep. Read More
Customer Loyalty Systems Hit List for Salons & Spas
If you want consistency in customer service, satisfaction and retention, you must use systems. In this blog post, you'll learn a 7-point hit list to implement systems that drive customer loyalty in your salon/spa. Read More
How to Achieve Salon & Spa Business Balance
What does balance look like in a salon or spa business? Check out this blog post for five tips to achieving and maintaining your salon/spa’s business balance. Read More
10 Salon & Spa Leadership Resolutions for 2018
Ready to take on 2018 by the horns? In this blog post, we share 10 salon/spa leadership resolutions that are sure to enlighten, inspire and forewarn. Read More
How Two Salon & Spa Employees Blew an Owner’s Mind
There is no greater reward for an owner than when employees step up and innovate a new idea. Here are two real-life stories from Royale Hair Parlor in Bloomington, IN. Read More
Love/Hate Relationship with Salon/Spa Rules & Structure
Rules and structure create more predictable outcomes. So why does everyone hate them? Here are 6 strategies to make peace with with rules and structure. Read More
Leading Overall Salon & Spa Growth
If employee turnover and walkouts are known problems, why do salons and spas continue to build client loyalty to individuals rather than the salon/spa? Here are 8 reasons why you should be leading for overall salon/spa growth instead. Read More
Take the Salon & Spa Pre-Book Rate Challenge
Pre-booking is the number one driver of overall salon/spa productivity rates, first-time and existing client retention rates. How does YOUR salon/spa score? Read More