Blog
How to Retain Long-Term Salon & Spa Employees
Afraid your best salon or spa employees will leave and take their full books with them? In this blog post, we share real-life insights into strategies to keep your best people. Read More
How to Make a Salon or Spa Comeback
The process of making a salon/spa comeback and returning to optimal performance requires a specific mindset. Here are 10 tips to guide your salon/spa back to a dynamic culture, positive cash flow and many a good night’s sleep. Read More
Customer Loyalty Systems Hit List for Salons & Spas
If you want consistency in customer service, satisfaction and retention, you must use systems. In this blog post, you'll learn a 7-point hit list to implement systems that drive customer loyalty in your salon/spa. Read More
How to Achieve Salon & Spa Business Balance
What does balance look like in a salon or spa business? Check out this blog post for five tips to achieving and maintaining your salon/spa’s business balance. Read More
10 Salon & Spa Leadership Resolutions for 2018
Ready to take on 2018 by the horns? In this blog post, we share 10 salon/spa leadership resolutions that are sure to enlighten, inspire and forewarn. Read More
How Two Salon & Spa Employees Blew an Owner’s Mind
There is no greater reward for an owner than when employees step up and innovate a new idea. Here are two real-life stories from Royale Hair Parlor in Bloomington, IN. Read More
Love/Hate Relationship with Salon/Spa Rules & Structure
Rules and structure create more predictable outcomes. So why does everyone hate them? Here are 6 strategies to make peace with with rules and structure. Read More
Leading Overall Salon & Spa Growth
If employee turnover and walkouts are known problems, why do salons and spas continue to build client loyalty to individuals rather than the salon/spa? Here are 8 reasons why you should be leading for overall salon/spa growth instead. Read More
Take the Salon & Spa Pre-Book Rate Challenge
Pre-booking is the number one driver of overall salon/spa productivity rates, first-time and existing client retention rates. How does YOUR salon/spa score? Read More
Going BEYOND Salon & Spa Best Business Practices
Ready to create a unique point of difference that separates your salon/spa from ALL of its competitors? Check out this blog post for 7 tips to get you there. Read More
10 Salon & Spa Leadership Non-Negotiables
Leadership comes in all shapes, sizes and styles.Some leaders excel at task management, while others struggle getting anything done.There are leaders... Read More