Blog
What Client Retention Rates Say About Your Salon or Spa
If you want to grow your salon/spa business, you must retain first-time and existing clients. Here's a plan for coaching and training your team to drive client retention rates in the right direction. Read More
Building Predictability Into Your Salon or Spa
Wouldn't it be great if your salon/spa had its own crystal ball to accurately predict if goal will be hit, how much net profit there will be, and that your critical numbers will be right on target? In this blog post, you'll discover a six-point strategy to build predictability into your salon/spa. Read More
It’s Time to Create a NEW Salon & Spa Golden Age
he salon/spa industry is changing right before our eyes. In this blog post, we deliver a huge wake-up call to employee-based salon/spa owners on why it’s time to create new Golden Age. Read More
Firing a Salon or Spa Employee
What follows is an all too familiar story of what can happen when you fire an employee...Here to commiserate: (I’m on Team-Based Pay.) I had to let go... Read More
Who Gets the Credit? The Salon & Spa Dilemma
Who gets credit for a retail sale when the guest has an appointment in the salon with a stylist she normally does not see? In this blog post, we show you why this question needs to go away. Read More
A Salon/Spa Owner’s Profitability Checklist
Salon/spa profitability is a planned outcome..it doesn’t happen by chance, working harder or by hope. To give busy owners like you a profitability game plan, we've put together a profitability checklist. Read More
10 Characteristics of an Ideal Salon or Spa Front Desk/Guest Services Employee
Front desk/guest services employees are key players in salon/spa growth, productivity, profitability and brand identity. Here are 10 characteristics of an ideal front desk/guest services employee. Read More
25 Years of Strategies — A Look Back and a Look Ahead
On September 13th, Strategies will celebrate it’s 25th Anniversary. In this blog post, we reflect on Strategies journey to this point and take a look into the future. Read More
The Dangers of Being a Reluctant Salon/Spa Leader — and What to do About It
A reluctant salon/spa leader operates in what is best described as a protective bubble.Inside the bubble, it’s safe. Employee challenges don’t look so... Read More
10 Reasons It’s Great to Own an Employee-Based Salon or Spa
Do you ever wonder why you own a salon/spa? Don’t be one of those salon/spa owners who lose sight of all the great things that come with ownership. Check out this blog post, where we outline TEN reasons why it’s GREAT to own an employee-based salon/spa. Read More
How to Create a Salon/Spa Culture of Accountability Without Confrontation
Confronting actions and behaviors that you don’t want in your salon/spa is not the same as being confrontational. In this blog post, you'll learn the steps to finally create that culture of accountability you want and need for your salon/spa. Read More