Business advice for salon, spa and medspa owners. Profit, leadership, Team-Based Pay and the work of running your company.
If you want consistency in customer service, satisfaction and retention, you must use systems. In this blog post, you'll learn a 7-point hit list to implement systems that drive customer loyalty in your salon/spa.
Read articleWhat does balance look like in a salon or spa business? Check out this blog post for five tips to achieving and maintaining your salon/spa’s business balance.
Read articleReady to take on 2018 by the horns? In this blog post, we share 10 salon/spa leadership resolutions that are sure to enlighten, inspire and forewarn.
Read articleThere is no greater reward for an owner than when employees step up and innovate a new idea. Here are two real-life stories from Royale Hair Parlor in Bloomington, IN.
Read articleRules and structure create more predictable outcomes. So why does everyone hate them? Here are 6 strategies to make peace with with rules and structure.
Read articleIf employee turnover and walkouts are known problems, why do salons and spas continue to build client loyalty to individuals rather than the salon/spa? Here are 8 reasons why you should be leading for overall salon/spa growth instead.
Read articlePre-booking is the number one driver of overall salon/spa productivity rates, first-time and existing client retention rates. How does YOUR salon/spa score?
Read articleReady to create a unique point of difference that separates your salon/spa from ALL of its competitors? Check out this blog post for 7 tips to get you there.
Read articleLeadership comes in all shapes, sizes and styles.Some leaders excel at task management, while others struggle getting anything done.There are leaders that can motivate and…
Read articleAll businesses must change and evolve to survive. Here are 12 signs that your salon/spa is overdue for a "bookmark in time" change.
Read articleDo you pay out team bonuses in your salon/spa? If so, should your team members be “disqualified” from team bonus if they break the rules? Find out in this blog post.
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