Business advice for salon, spa and medspa owners. Profit, leadership, Team-Based Pay and the work of running your company.
Put your seatbelt on because this Monday Morning Wake-Up is a wake-up every leader needs to digest and take action on. OK, here goes...Many years ago, I coined a phrase called…
Read articleHere are the facts: Business is a game. You play to win. There are owners, managers, coaches and players. The "season" is 12 months - one game per month. You have the…
Read articleSince my No-Compromise Leadership book was published at the end of 2008, the one question I’m asked most is: How long did it take you to write it? (Not really sure I want to know…
Read articleIt seems everyone is talking about how to create dynamic business cultures - me included. While doing a Webinar recently on indifference and how “I don’t care” thinking can slow a…
Read articleI just completed teaching a four-day Strategies Incubator course. I’ve been doing Incubators for more than 16 years and still find them to be the perfect blend of grueling and…
Read articleThey slow things down. They stir the pot. They wear you down. They pull your attention away from what’s important. The distractions they create cause opportunities to slip by.…
Read articleYou are not the leader want to be, can be, or should be. That’s an in-your-face statement. I wrote it to make sure that I would have your attention. So, you’re a leader. You have…
Read articleWhenever you bring a group of people together, a natural leader emerges. You’ve seen it played out on shows, such as “Survivor.” One player steps up and takes control of the game,…
Read articleYou may have uttered or thought these words. Achieving your dreams and reaching your full potential is a personal and sensitive subject. As kids, we had grand visions of what we…
Read articleAs a true Aquarian, I often find myself dreaming about doing great things. By great things, I’m talking about endeavors that make a difference in the lives of others. My lifelong…
Read articleTerms like “brand promise,” “exceeding customer expectations” and “the customer is always right” are so overused that their message is barely audible. Of course you and the rest…
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