Blog
Where do your change resisters come from?
They slow things down. They stir the pot. They wear you down. They pull your attention away from what’s important. The distractions they create cause... Read More
Shaping Your Leadership Style in Your Salon or Spa
You are not the leader want to be, can be, or should be. That’s an in-your-face statement. I wrote it to make sure that I would have your attention.... Read More
You Can’t Lead Your Salon/Spa While Walking on Eggshells
Whenever you bring a group of people together, a natural leader emerges. You’ve seen it played out on shows, such as “Survivor.” One player steps up... Read More
“I thought I’d be further along by now.”
You may have uttered or thought these words. Achieving your dreams and reaching your full potential is a personal and sensitive subject. As kids, we... Read More
Recharge your business every 90 days — or more often
As a true Aquarian, I often find myself dreaming about doing great things. By great things, I’m talking about endeavors that make a difference in the... Read More
Are you keeping your promise to the customer?
Terms like “brand promise,” “exceeding customer expectations” and “the customer is always right” are so overused that their message is barely audible.... Read More
Lions and tigers and bears – Oh my!
What are you afraid of? How do I know you’re afraid? It’s because I know how entrepreneurs and leaders get stuck when confronted with tough decisions.... Read More
Are you indispensible?
Playing to be indispensable is a choice you make. “One-hundred percent commitment is a breeze, 99 percent is a bitch. If you’re 100-percent committed,... Read More
Communicating without words
You're really engrossed in your work and an employee interrupts and asks, "You have a minute?" You look away from your work, make eye... Read More
Is Salon/Spa Ownership Getting the Best of you? It Might be Time to Empty your Bucket
I had a conversation last week with a business owner and long-time Strategies customer. She called to share her voyage during the past few years. She... Read More
What's your hang time?
You knew it was time to change some things in your business. In fact, you have known this for quite some time. You researched and studied until you... Read More