Blog
No compromise decisions are now in play
I've been traveling a lot lately and talking to leaders across the U.S. and Canada. The trend is clear; leaders are rising to the occasion and... Read More
The wonderful and wacky world of online social networking
Since my new book, No-Compromise Leadership, was released last October, I've been actively engaged in a number of social networking websites.... Read More
Are you taking your long-term employees for granted?
The passing of time does interesting things to long-term relationships. A comfort level settles in as both you and the employee get to know and... Read More
The Economy: Managing Pay Expectations
One of the highly sensitive and emotional challenges of working through this economic recession is dealing with the stress associated with managing... Read More
"THEY" is not on your payroll
Who exactly is THEY? Ponder the number of times in a day that THEY is identified as the individual that must do it, should do it, should have done it,... Read More
Is "No-Compromise" the new American keyword?
As we move into a new administration with hopes high for positive change, Americans are paying the hefty price of leadership compromise - by our... Read More
Critical Time for Critical Numbers
Every salon/spa leader needs to be on his or her game in today's business environment. Here are some get-it-done strategies to use critical numbers to play your best game Read More
You need to hear it and they're afraid to tell you
The usual conversation among leaders is about needed conversations with employees regarding behavior and performance issues. And for those... Read More
What's tolerable in good times is intolerable in bad
As we begin 2009, there are some new absolutes being thrown into the mix. First, 2009 is going be an economic rollercoaster ride as the realities of... Read More
10 No-Compromise New Year's Resolutions
As we approach the end of the year, it's a great time to re-evaluate where you've been for the past year and where and what you want your... Read More
Doesn't want to mess up her "8"
I recently spent a day with a business owner who needed some help getting her business "unstuck." All things considered, this was a... Read More