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What does "working on your business" really mean?

"Are you working on your business, or in your business?" This working "on or in" your business statement has been bandied around... Read More

When broken commitments compromise trust

If you're in leadership, there is no avoiding the quagmire that results from broken commitments. I'll get the easy part of this discussion... Read More

A long walk in the right direction

A few days ago, I did a No-Compromise Leadership talk for a Chicago area Chamber of Commerce. The group was a mix of entrepreneurs and executives.... Read More

Employee Challenges: When do they end?

While discussing leadership responses to employee challenges at a recent Strategies seminar, a business owner asked, "When does it end?" The... Read More

Giving it all you've got!

It was a cold December night that I asked Bruce Hourigan, Strategies vice president of business development, to attend a special meeting with me in a... Read More

After the recession, ask the right questions now!

The question most often asked during a recession is: When will it end? It's the natural tendency for a return to normal - to business as usual.... Read More

Entitlement behavior is pure compromise

This may be one painful "wake-up" because I'm going to give a culture contaminating behavior that exists in your business a full... Read More

Is your approach to "empowerment" a setup?

"Empowerment" is one of those overused terms that achieved pre-eminent status in the world of business jargon. Without question, every... Read More

Present a "State of Your Salon/Spa" address

Every January, the president of the United States does a State of the Union address to a joint session of Congress. The address not only reports on... Read More

Is Your "Information Flow" Really a Drip?

Right now, this very moment, how many of your employees know exactly what the immediate and most critical objectives are for your business? How many... Read More

Can you really implement change?

Companies are like people; they develop habits and patterns of behavior that impede productivity, slow growth and create useless drama. And just like... Read More