Blog
INDIFFERENCE: When "I don't care" infects your company
Every company suffers from indifference. Without question, it is the single most toxic behavior that wreaks havoc on company cultures and performance.... Read More
LEADERSHIP: To be everything (including what you're not)
If you had to describe what your role as a leader is, what would you say? What's interesting about this question is that every leader will offer... Read More
Business is really about connecting with customers
"A place where everybody knows your name." That's the famous line from the TV show Cheers. Every time Norm entered the bar, in unison,... Read More
Is it time to take back control of your company?
Companies evolve. At any given time there are forces at work that influence the speed, performance and direction of your company - not to mention your... Read More
What does "working on your business" really mean?
"Are you working on your business, or in your business?" This working "on or in" your business statement has been bandied around... Read More
When broken commitments compromise trust
If you're in leadership, there is no avoiding the quagmire that results from broken commitments. I'll get the easy part of this discussion... Read More
A long walk in the right direction
A few days ago, I did a No-Compromise Leadership talk for a Chicago area Chamber of Commerce. The group was a mix of entrepreneurs and executives.... Read More
Employee Challenges: When do they end?
While discussing leadership responses to employee challenges at a recent Strategies seminar, a business owner asked, "When does it end?" The... Read More
Giving it all you've got!
It was a cold December night that I asked Bruce Hourigan, Strategies vice president of business development, to attend a special meeting with me in a... Read More
After the recession, ask the right questions now!
The question most often asked during a recession is: When will it end? It's the natural tendency for a return to normal - to business as usual.... Read More
Entitlement behavior is pure compromise
This may be one painful "wake-up" because I'm going to give a culture contaminating behavior that exists in your business a full... Read More