How does your salon/spa grow?
Growth is a topic on the minds of most owners and managers. Bigger isn’t always better, however. Growth needs to be profitable in order for a business to be successful. And being…
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Business advice for salon, spa and medspa owners. Profit, leadership, Team-Based Pay and the work of running your company.
The 100-day dash to the holidays
Wednesday is the first day of fall. Yup, the kids are back in school and summer is coming to an end. Before you get lost in memories of those warm lazy days, consider this:…
Read articleWhy success in leadership is a moving target
Consider for a moment that you’re exploring a new career opportunity. The job description reads something like this... “Candidates must be prepared to accept relentless change,…
Read articleThere’s an excuse for that!
Thought of something you’d like to do on your iPhone? Voila, “there’s an app for that.” Yup, there are apps for just about everything and more are on the way that will do things…
Read articleStuck in the vortex of ‘low-level interference’
It’s just lying in wait to suck you in and pull you away from the leadership work that makes great business achievements happen. And when it does get you, you’ll be oblivious to…
Read articleGuest Wake-Up by Sarah McGee: Turmoil to triumph, a personal story
What a week it was for the newest round of Certified Strategies Coaches (CSCs)! I need to introduce myself before we move forward, and I tell my story. My name is Sarah McGee and…
Read articleWhen your 'square peg' can’t fit your 'round hole'
This is about performance expectations that are out of sync with capabilities and strengths. It sounds like this: “He knows what to do, so why can’t he just do it?” You’ve said…
Read articleIt’s time for the No-Compromise Leadership road trip
Mid-term elections are in full swing with candidates stomping around the countryside pontificating how their versions of change are best. Well, I too have a message that I need to…
Read articleAn Accountant's View: What Salon/Spa Owners do to Make Their Accountants Lazy
I've reviewed thousands of financial statements over my 40 years as a business consultant. I confess that I have become cynical when it comes to accountants. It seems that…
Read articleSometimes, it’s good to get “mad”
The most memorable line in the 1976 hit film Network is, “I’m mad as hell and I’m not going to take it anymore.” That line is one powerful declaration of “enough is enough” that…
Read articleA week of tough phone calls
Last week’s Monday Morning Wake-up was clearly a “wake-up” for many. It was aimed squarely at addressing the epidemic of “owners’ nights” that has spread throughout the…
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