Blog
Salon/Spa Leadership and the EIGHT Drivers
The objective of being a leader is to create the right outcomes. But to create the right outcomes, there must be drivers. In this blog post, we reveal what these eight drivers are, and a simple method to determine how well the drivers are working in your salon/spa. Read More
How to Adjust to Increases in Minimum Wage
Wondering how you'll afford the new minimum wage laws? Well, like any other mandated increase in the cost of doing business, you figure it out. In this blog post, we'll share how to make the new minimum wage rates fit your business salon/spa. Read More
The Dilemma of Delaying Change to Avoid Staff Pushback
What amazing things would you do for salon/spa and employees if the backlash of losing staff and cash flow wasn’t a factor? Here are some insights every owner needs to know to avoid getting stuck and make change happen. Read More
Rethinking Salon & Spa Client Loyalty
The days of rebuilding your salon/spa over and over again because of turnover and watching “your clients and cash flow” relocate down the street can become a thing of the past...if you start creating client loyalty to the salon/spa and not just the service provider. Here are 6 tips to get you started. Read More
How to Become a “Hands-Off” Salon/Spa Leader
Would you be able to continue to take a paycheck if you couldn't work in your own salon or spa? In this blog post, we share six tips on how to make your business sustainable as a “hands-off” leader...and it all starts with empowerment. Read More
Owner’s Guide to Overcoming Setbacks and Inconveniences
Leading and growing a salon/spa is anything but an exact science. Even the best of us are not immune to setbacks and inconveniences. But don't get discouraged! Here are some tips to get you over the hurdles and back to pushing your business forward! Read More
10 Characteristics of a Great Salon/Spa Guest Care Team
Is your salon/spa is truly committed to delivering extraordinary customer service experiences, your guest care team must be 100% dialed in. In this blog post we outline 10 characteristics of a great guest care team. Read More
A Crash Course on Salon & Spa Owner Pay
How should you pay yourself as a salon/spa owner? In this blog post, we'll give you some recommendations, and why you need to think about the bigger picture of business ownership and growth when it comes to your paycheck. Read More
Salon/Spa Owner’s No-Compromise Leadership Tune-Up
Compromise can occur in every nook and cranny of your business.What’s a “compromise”? It’s a malfunction that occurs in your salon/spa causing a... Read More
The Massive Flaw in How Salon/Spas Set Critical Numbers
If you’re like most salons/spas, you set critical number expectations based on an individual’s level of experience and performance. In this blog post, we'll help you determine if your critical number expectations are actually set up to salon/spa must achieve to grow. Read More
10 Secrets to Managing Salon & Spa Success
Hooray! You're seeing some successes and feeling good about your business. Now what? Here are 10 secrets to managing and assuring long-term success in your salon, spa or medspa. Read More