Business advice for salon, spa and medspa owners. Profit, leadership, Team-Based Pay and the work of running your company.
The salon/spa business has always been about customer service. In part 2 of 2 blog posts, we explore why the “I/me/mine” mentality in wrecks salon/spa teamwork and the ability to deliver extraordinary customer service experiences.
Read articleThe salon/spa business has always been about customer service. In part 1 of 2 blog posts, we explore why the “I/me/mine” mentality in wrecks salon/spa teamwork and the ability to deliver extraordinary customer service experiences.
Read articleAs salon and spa owners, we all have moments where it's hard to "love" our companies. But when you slide too deep into hate mode, the ability to LEAD slides with it. In this blog post, we share some ways to keep you from going down the love/hate rabbit hole.
Read articleLooking for a proven and SIMPLE way to increase retail sales in your salon/spa? The "Happiness" System is that system. Learn what it is, why it works, and how to track it in this blog post.
Read articleAs a salon/spa owner, what’s more important to you, the revenue one service provider brings in, or, the total revenue your company brings in? In this blog post, we outline proven strategies to make your salon/spa’s total revenue numbers the star of the show.
Read articleFinding work/life balance is important for not only your personal and family well-being, but it also ensures the well-being of your salon/spa. Here are six tips to get you started.
Read articleThe wonderful story of how one salon owner has grown as a leader, and lead her team through tragedy and loss to achieving and celebrating hitting goal in a simple yet very special way.
Read articleIf you're tired of paying FICA tax on employee tips in your salon/spa, it’s time to take action. In this blog post, you will find out what to do about it, and links to everything you need to make your voice heard.
Read articleAs a salon/spa owner, the loftier your vision, the more leadership dependent it becomes. In this blog post, you'll discover six leadership must-do’s in order to lead a level at the level your vision requires.
Read articleBeing “the best” at anything is a choice, followed by commitment and action. In this blog post, we give you six powerful leadership disciplines to be and stay the best.
Read articleOfficial Definition: Predictability is the degree to which a correct prediction or forecast of a system's state can be made either qualitatively or quantitatively.The…
Read article
