Business advice for salon, spa and medspa owners. Profit, leadership, Team-Based Pay and the work of running your company.
Wondering how you'll afford the new minimum wage laws? Well, like any other mandated increase in the cost of doing business, you figure it out. In this blog post, we'll share how to make the new minimum wage rates fit your business salon/spa.
Read articleWhat amazing things would you do for salon/spa and employees if the backlash of losing staff and cash flow wasn’t a factor? Here are some insights every owner needs to know to avoid getting stuck and make change happen.
Read articleThe days of rebuilding your salon/spa over and over again because of turnover and watching “your clients and cash flow” relocate down the street can become a thing of the past...if you start creating client loyalty to the salon/spa and not just the service provider. Here are 6 tips to get you started.
Read articleWould you be able to continue to take a paycheck if you couldn't work in your own salon or spa? In this blog post, we share six tips on how to make your business sustainable as a “hands-off” leader...and it all starts with empowerment.
Read articleLeading and growing a salon/spa is anything but an exact science. Even the best of us are not immune to setbacks and inconveniences. But don't get discouraged! Here are some tips to get you over the hurdles and back to pushing your business forward!
Read articleIs your salon/spa is truly committed to delivering extraordinary customer service experiences, your guest care team must be 100% dialed in. In this blog post we outline 10 characteristics of a great guest care team.
Read articleHow should you pay yourself as a salon/spa owner? In this blog post, we'll give you some recommendations, and why you need to think about the bigger picture of business ownership and growth when it comes to your paycheck.
Read articleCompromise can occur in every nook and cranny of your business.What’s a “compromise”? It’s a malfunction that occurs in your salon/spa causing a ripple effect in the performance…
Read articleIf you’re like most salons/spas, you set critical number expectations based on an individual’s level of experience and performance. In this blog post, we'll help you determine if your critical number expectations are actually set up to salon/spa must achieve to grow.
Read articleThere is no question how prebooking can dramatically improve your productivity rate, first and existing client retention rates, frequency of client visit, and overall service and…
Read articleDriving your salon/spa’s prebook rate has a dramatic impact on productivity rate by filling future appointment time slots.The merging of your prebook consistency and first-visit…
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