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Prebook Starts at the Beginning of the Service

There is no question how prebooking can dramatically improve your productivity rate, first and existing client retention rates, frequency of client... Read More

Getting Fanatical on Salon/Spa Frequency of Visit

Driving your salon/spa’s prebook rate has a dramatic impact on productivity rate by filling future appointment time slots.The merging of your prebook... Read More

How Leading Behaviors Create the Right Salon/Spa Outcomes

Achieving the right outcomes in your salon/spa means getting the behaviors right. In this blog post, Strategies Coach, Brett Pierce, delivers a crash course on how to coach the right behaviors that will achieve the outcomes you’re looking for. Read More

Taking the Pain Out of Salon & Spa Performance Reviews

Do you jump for joy when it’s performance review time? Probably not. Here are some proven strategies that will take the pain out of performance reviews by shifting your thinking to a healthier “guide and coach” approach. Read More

‘Tis the Season for Salon & Spa Gift Cards

The countdown is on for the biggest gift card opportunity of the year.In fact, when salons and spas turn their selling systems on and fuel them with... Read More

The Salon & Spa “Critical Numbers” Crash Course

The Definition: A Critical Number is a number that, when moved in the right direction, has a profound and lasting impact on the company.For salons and... Read More

Reasons for Salon & Spa Owners to Be Thankful

Being the owner of a salon/spa today can be stressful and, at times, unforgiving. Here is a list of wonderful reasons for owners to be thankful. Read More

The Salon/Spa Quest to Beat Your Best

The quest to beat your best, personally or in business, means pushing beyond your comfort zones. In this blog post, we share some strategies on how to push through the roadblocks, and achieve your best. Read More

What’s the Best Date Range for Tracking Salon/Spa Client Retention?

When it comes to tracking first-time and existing client retention rates, one rule does not fit all business models.Today, the beauty industry... Read More

What Client Retention Rates Say About Your Salon or Spa

If you want to grow your salon/spa business, you must retain first-time and existing clients. Here's a plan for coaching and training your team to drive client retention rates in the right direction. Read More

Building Predictability Into Your Salon or Spa

Wouldn't it be great if your salon/spa had its own crystal ball to accurately predict if goal will be hit, how much net profit there will be, and that your critical numbers will be right on target? In this blog post, you'll discover a six-point strategy to build predictability into your salon/spa. Read More