Blog
Simple is better
I was flying home from Chicago last Wednesday enjoying my first-class upgrade. Across the aisle and one row up, was a sharp looking businessman... Read More
Success is about showing up
One thing I've learned in my 62 years is that success never seeks you out. Success is about as indifferent and unemotional as it gets. It... Read More
Success and the Factor of TEN
In last week's installment I wrote, "A leader must want to succeed ten times more than those they lead." Take a moment to really feel... Read More
Hurts so good: Overcoming the pain of positive change
John Cougar Mellencamp said it best: "Hurts so good. Come on baby make it hurt so good".Personally, I can think of a few times when that... Read More
How to get employees to do great things
It's one thing to be a great individual achiever by outperforming and outselling everyone around you, innovating the coolest breakthrough ideas,... Read More
How to avoid hostage management in your salon or spa
We have all seen a hostage situation, either on the nightly news, a drama or in the movie theatre. The situation is usually the same: You have someone... Read More
The personal cost of success
As leaders and entrepreneurs, we have an insatiable desire to experience what the view is like at the next rung on the success ladder. And it never... Read More
Why your chaos becomes everyone's chaos
Much like a bag of mixed nuts and dried fruit, leaders are a mixed bag of thinking and behaviors. Some leader's bags have more organization and... Read More
Getting Rid of the Elephant in Your Salon/Spa
All leaders have elephants to deal with in their companies. Some are baby elephants that just get in the way while others evolve into huge obstacles... Read More
Are your front desk systems firing on all cylinders?
It's a scenario most of us have lived out hundreds of times: Coffee in hand, we unlock the front door to the salon/spa and walk straight past the... Read More
Where's that fire in your gut?
No. I'm not referring to heartburn. I'm referring to that deepest level of passion that pushes you to fight for what you believe in, to... Read More