Blog
Dealing with change resisters
Every moment of every day, change is all around us. Seasons change. Weather changes. Our bodies change. Our lives change. Likewise, business changes.... Read More
Late is Late: How is Lateness Affecting Your Salon/Spa?
You're reading my Monday Morning Wake Up. About 10,000 readers trust that it will be in their in-box every Monday morning. If it arrived on... Read More
Leading with blinders on
Leaders have a unique ability to see what they want to see in their companies. They see their people working away yet never see the mounting... Read More
Chasing Freedom as a Salon/Spa Owner
If you think about it, it's a fascinating dichotomy how entrepreneurs throw their blood sweat, tears, and pretty much everything else into... Read More
There is no app for leadership
There's an app for just about everything, so wouldn't it be nice if there was an app for leadership? It could tell when you're not... Read More
Turning Profit into Cash for Your Salon or Spa
One of the great mysteries in business is why profit isn't cash. Well, it's not really a mystery - profit is more like an abstraction that... Read More
The quest for the right decision
As a leader, it's your job to make decisions - the right decisions. The problem with this statement is that it is inherently flawed. If leaders... Read More
Feed the Passion - Feed the Numbers
"When you're in business, the numbers are everything." Well, that statement is not exactly accurate. True, a business needs to generate... Read More
Do not be an Undercover Boss
I've watched the television show "Undercover Boss" a few times. It's entertaining proof that most leaders are afflicted with the... Read More
Grow your company first, not individuals
My premise is simple: a company cannot offer growth opportunities for its employees if it isn't growing strongly and competitively itself - or at... Read More
How to prevent hostage management
When you admire a great company, you're actually admiring the collective work of the people that made it great. Your responsibility as the leader... Read More