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Where's that fire in your gut?

No. I'm not referring to heartburn. I'm referring to that deepest level of passion that pushes you to fight for what you believe in, to... Read More

Social media for salons and spas Part 3

Five best practices to keep followers engagedIn parts one and two of this three-part series, I touched upon the importance of jumping into the social... Read More

What if you went No Compromise?

As many readers of my Monday Morning Wake Ups know, I am an avid cyclist. I ride to stay fit - but deep down inside, I ride to challenge my endurance... Read More

Social media for salons & spas Part 2

Five guidelines of social media useLast week, we discussed the importance of jumping in and embracing the enormous promotional potential that the... Read More

Six things to know about 2013

This summer will surely be remembered for its record heat, widespread drought, and the over two weeks of excitement and thrills of the London Summer... Read More

Social media for salons and spas - Part 1

Part 1: If you can't beat 'em, join 'em!I can't tell you how many times I'm asked by salon owners across the country what my... Read More

How leaders lead to win

There is a wealth of leadership knowledge to be gleaned from the London Olympics. We're watching the best-of-the-best athletes at the culmination... Read More

Six ways to boost salon/spa promotions and events

Successful promotions and events play a pivotal role in every salon or spa's bottom-line health. The added influx of service clients and... Read More

How to make change initiatives stick

One of my favorite questions to ask in my No-Compromise Leadership workshops is, "What's your hang time on change initiatives?" When I... Read More

The power of keeping salon/spa staff focused

Maintaining a sense of urgency is a management responsibility not to be taken lightly. Complacency can quietly infect even the most successful... Read More

The six plagues of leadership

Just as leaders tend to fall into different leadership styles - like command and control, visionary, democratic, and of course whimpy - there are... Read More