Blog

As many readers of my Monday Morning Wake Ups know, I am an avid cyclist. I ride to stay fit - but deep down inside, I ride to challenge my endurance... Read More

Five guidelines of social media useLast week, we discussed the importance of jumping in and embracing the enormous promotional potential that the... Read More

This summer will surely be remembered for its record heat, widespread drought, and the over two weeks of excitement and thrills of the London Summer... Read More

Part 1: If you can't beat 'em, join 'em!I can't tell you how many times I'm asked by salon owners across the country what my... Read More

There is a wealth of leadership knowledge to be gleaned from the London Olympics. We're watching the best-of-the-best athletes at the culmination... Read More

Successful promotions and events play a pivotal role in every salon or spa's bottom-line health. The added influx of service clients and... Read More

One of my favorite questions to ask in my No-Compromise Leadership workshops is, "What's your hang time on change initiatives?" When I... Read More

Maintaining a sense of urgency is a management responsibility not to be taken lightly. Complacency can quietly infect even the most successful... Read More

Just as leaders tend to fall into different leadership styles - like command and control, visionary, democratic, and of course whimpy - there are... Read More

Ah yes, the lazy days of summer. Often times, those lazy days seap into the atmosphere in the salon/spa — and you can tell things at the salon are... Read More