Blog
When You Fall Out of Love with Your Salon/Spa
Growing a successful salon/spa is not a blissful fun ride from opening day to extraordinary success.Quite the contrary. It is a journey of wins and... Read More
When Salon & Spa Employees Choose to Leave
When service providers decide to quit a salon/spa, it is anything but, "Go gently into that good night."All too often, the process plays out... Read More
6 Reasons It is Great to Be a Salon or Spa Owner
I've been a business owner for almost my entire working life. I know that succeeding in business is more than just working hard. It's more... Read More
Why Retail Commission Does Not Work in Salons & Spas
For an industry that is so dependent on professional products, we still haven't broken the secret code to get professional service providers to... Read More
What California Bill 1513 Means for Salons and Spas on Commission
Note: Although CA employment attorneys were consulted when researching this article, we highly recommend that you contact a legal representative to... Read More
There is no "Easy Button" for salons & spas
There are salon and spa owners and employees that truly think the Easy Button is real, because they keep smacking it expecting things to get... Read More
Why Salon & Spa Owners Should Not Fear Change
Fear sucks.Fear is debilitating.Fear magnifies stress.Fear kills momentum.Fear typically leads to more bad decisions or no decision at all.Fear, and... Read More
10 Reasons to Track Client Retention — Not Request Rates
Are you getting what you pay for?What many salon and spa owners fail to realize, is that if they are tracking request rates, they may be being... Read More
Booth Rental & Suites Are Not a Cancer, They Are an Outcome
There are reasons that individuals choose to leave an employee-based business for booth rental or suites. In this blog post, we identify these primary reasons and strategies to address them. Read More
Rethinking Your Salon or Spa Appointment Book Strategy
Are you scheduling appointments or just filling orders?Whenever a salesperson is referred to as an "order taker," it means that salesperson... Read More
10 Steps to a Perfect Salon or Spa Performance Evaluation
It's the age-old question posed by salon/spa owners...Why don't they ever do things like I want them to?Well, maybe they never realized they... Read More