Blog
The TEN Worst Salon/Spa Leadership Behaviors
All leaders want their companies to perform flawlessly, but flawless performance is a rare occurrence. All leaders want their employees to believe in... Read More
FIVE Growth Drivers That Can Transform Your Salon/Spa
Growth doesn't happen by accident or good luck. In business, there are Outcomes and Drivers. Outcomes are measurements and scores of the... Read More
2015 Team-Based Pay Award Winners
The first annual Team-Based Pay Awards were held September 27, 2015 at the Westin Chicago Northwest in Itasca, IL. The awards ceremony ran... Read More
No-Compromise Leadership Choices Drive Consistency
No-compromise leadership = Consistency across all four business outcomes (Productivity, Profitability, Staff Retention and Customer Loyalty).... Read More
Ten Must-Dos To Eliminate Salon/Spa Owner Stress
There are many reasons we entrepreneurs decide to set out on our own and start our own companies. We are driven by a vision to build something special... Read More
How to Dial-In Your Salon/Spa Business Performance
You have expectations for how your business performs. You want to maintain an optimal productivity rate while delivering extraordinary customer... Read More
Six Secrets to Hitting Monthly Salon/Spa Goals
Business is about driving growth and making progress. The only way to measure that growth and to know if your company is making progress is to have... Read More
Five Perspectives on Being a Salon/Spa Leader
You cannot be the leader you are capable of without overcoming your own insecurities, fears and blockages. Every leader has stuff behind the curtain... Read More
Dynamics of Salon & Spa Productivity Rates
Productivity is about a consistent, efficient and proficient output rate in a specified time. If it needs to be accomplished - its productivity rate... Read More
How to Increase Salon & Spa Productivity in Six Steps
So, your salon/spa is not as productive and efficient as it should be. You’re certainly not alone and share the same frustrations as many of the... Read More
When You Want It Bad Enough
Everything changes when you want it bad enough. It doesn't matter if it's advancing in your career, starting and growing your own business,... Read More