Blog

Here are seven common salon & spa service pricing mistakes and how to avoid them. Learn how to set prices based on best practices, not ego and emotions. Read More

Getting busier and working harder can drive top-line revenue, but more revenue is no guarantee that profit will occur. The process of creating profit... Read More

Systems bring structure and discipline to the profit creation process. Accuracy and extreme attention to detail is nothing short of non-negotiable. As... Read More

Profit is simply a measurement of business performance. It's the reward for generating revenues, doing great work and staying within budget. Job... Read More

There is a huge difference between having the desire for success and actually achieving your definition of it. Desire is a longing for something;... Read More

I just read in the New York Post that salon industry icon Nick Arrojo is suing former stylist Paul Fox from his Varick Street salon for $3.5 million... Read More

All leaders want their companies to perform flawlessly, but flawless performance is a rare occurrence. All leaders want their employees to believe in... Read More

Growth doesn't happen by accident or good luck. In business, there are Outcomes and Drivers. Outcomes are measurements and scores of the... Read More

The first annual Team-Based Pay Awards were held September 27, 2015 at the Westin Chicago Northwest in Itasca, IL. The awards ceremony ran... Read More

No-compromise leadership = Consistency across all four business outcomes (Productivity, Profitability, Staff Retention and Customer Loyalty).... Read More