Blog
How to avoid hostage management in your salon or spa
We have all seen a hostage situation, either on the nightly news, a drama or in the movie theatre. The situation is usually the same: You have someone... Read More
The personal cost of success
As leaders and entrepreneurs, we have an insatiable desire to experience what the view is like at the next rung on the success ladder. And it never... Read More
Why your chaos becomes everyone's chaos
Much like a bag of mixed nuts and dried fruit, leaders are a mixed bag of thinking and behaviors. Some leader's bags have more organization and... Read More
Getting Rid of the Elephant in Your Salon/Spa
All leaders have elephants to deal with in their companies. Some are baby elephants that just get in the way while others evolve into huge obstacles... Read More
Are your front desk systems firing on all cylinders?
It's a scenario most of us have lived out hundreds of times: Coffee in hand, we unlock the front door to the salon/spa and walk straight past the... Read More
Where's that fire in your gut?
No. I'm not referring to heartburn. I'm referring to that deepest level of passion that pushes you to fight for what you believe in, to... Read More
Social media for salons and spas Part 3
Five best practices to keep followers engagedIn parts one and two of this three-part series, I touched upon the importance of jumping into the social... Read More
What if you went No Compromise?
As many readers of my Monday Morning Wake Ups know, I am an avid cyclist. I ride to stay fit - but deep down inside, I ride to challenge my endurance... Read More
Social media for salons & spas Part 2
Five guidelines of social media useLast week, we discussed the importance of jumping in and embracing the enormous promotional potential that the... Read More
Six things to know about 2013
This summer will surely be remembered for its record heat, widespread drought, and the over two weeks of excitement and thrills of the London Summer... Read More
Social media for salons and spas - Part 1
Part 1: If you can't beat 'em, join 'em!I can't tell you how many times I'm asked by salon owners across the country what my... Read More