Blog
How to keep clients coming back with pre-booking
Pre-booking is merely the practice of asking your guests for the permission to book their next appointments before they check out. It's centered... Read More
Six strategies to get the team your company needs
There is something different about an individual who plays to be indispensable. There is an unmistakable level of engagement and tenacity that keeps... Read More
Six must-knows about Team-Based Pay compensation
Pay is always a hot-button issue. With the news about JCPenney Salons eliminating commission, the rumors are flying fast and furious. Don't be... Read More
How to harness the power of momentum
True forward momentum pushes through any obstacle. It has an implied efficiency because once an object achieves a certain level of forward momentum,... Read More
Why fundamentals matter in your salon or spa
I am a big baseball fan. One of the reasons why is because of the great lessons the game teaches us. For example, when a team isn’t playing well for... Read More
When employees fall off track
It's something that happens slowly over time and is often barely perceptible as a growing problem. You hire or promote someone into a specific... Read More
Creating a foundation for salon and spa growth
You’d never open a salon without the proper tools — state-of-the-art scissors, top-of-the-line blow dryers and, of course, fabulous, effective... Read More
How to Ensure Salon/Spa Policies Are Followed
Companies evolve over time and so do their policies and procedures. Here are six tips to ensure your salon/spa's rules are respected and followed. Read More
How to increase salon and spa web traffic with blogging
Several years ago, the bulk of my marketing responsibilities at Strategies involved print ads and direct mail. But in a seeming blink of an eye, those... Read More
Five ways to stay energized in your business
Feeling a little blue? First-quarter sales not quite what you were hoping for? Just a little worn out by the day-to-day routine? Try these tips to... Read More
Five strategies for staying focused on customer service
You're in a restaurant, waiting for someone to take your drink order. Scanning the room, you see plenty of employees. Finally, the waiter arrives... Read More