Blog

As a leader, it's your job to make decisions - the right decisions. The problem with this statement is that it is inherently flawed. If leaders... Read More

"When you're in business, the numbers are everything." Well, that statement is not exactly accurate. True, a business needs to generate... Read More

I've watched the television show "Undercover Boss" a few times. It's entertaining proof that most leaders are afflicted with the... Read More

My premise is simple: a company cannot offer growth opportunities for its employees if it isn't growing strongly and competitively itself - or at... Read More

When you admire a great company, you're actually admiring the collective work of the people that made it great. Your responsibility as the leader... Read More

Well, here’s your final MMWU for 2012. It’s hard to believe that I’ve written five years of MMWUs - that’s a grand total of 260 fast-read strategies... Read More

In business, becoming irrelevant means that your company is indistinguishable from the bulk of your competition. It means that your service or product... Read More

Like all great personal accomplishments, leadership is something you must work on relentlessly to get better at. Even then, the gains are incremental... Read More

Your business has been performing in a pretty lackluster way for too long. You've been getting increasingly frustrated until - ZAP - you've... Read More

The holiday season is in full swing. More than likely, this means that your salon or spa is busy, the appointment book is full (at least for the next... Read More