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Five critical elements to create employee loyalty

Every leader and company wants loyal employees. But what exactly is a loyal employee? The ultimate description is an employee who would,... Read More

Five reasons why some projects fly and others crash

New projects or initiatives are interesting little devils. I refer to them as devils because you never know when they are going to turn on you and... Read More

Maneuvering The Dreaded 'Entrepreneurial Curse' in Your Salon or Spa

Chances are the dreaded entrepreneurial curse has already found you. You can shake it off without much effort in its early stages, but over time, it... Read More

Going No Compromise means living it

Ever since my No-Compromise Leadership book was published in 2009, it has been both impressive and humbling when I realize the extent to which leaders... Read More

Mother Nature empowers No-Compromise Leadership

I've lived in Old Saybrook, CT, for over 32 years. It is a small town bordered on the east by the Connecticut River and the south by Long Island... Read More

Do what you say you are going to do

A leader's role is to see everything. You look for the right thinking, behavior and performance that will lift your company to its desired... Read More

Simple is better

I was flying home from Chicago last Wednesday enjoying my first-class upgrade. Across the aisle and one row up, was a sharp looking businessman... Read More

Success is about showing up

One thing I've learned in my 62 years is that success never seeks you out. Success is about as indifferent and unemotional as it gets. It... Read More

Success and the Factor of TEN

In last week's installment I wrote, "A leader must want to succeed ten times more than those they lead." Take a moment to really feel... Read More

Hurts so good: Overcoming the pain of positive change

John Cougar Mellencamp said it best: "Hurts so good. Come on baby make it hurt so good".Personally, I can think of a few times when that... Read More

How to get employees to do great things

It's one thing to be a great individual achiever by outperforming and outselling everyone around you, innovating the coolest breakthrough ideas,... Read More