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Revenue projections will always be a best guess

When it comes to projecting revenues, there are only two absolutes: first, when you hit or exceed your revenue goal, you’re a business genius. And... Read More

What are you doing now that’s extraordinary?

Extraordinary always stands out in a sea of ordinary. Where ordinary requires minimal commitment, achieving extraordinary demands 100% dedication to... Read More

When employees quit you

I did two breakout sessions at the Harms Experience last week in Scottsdale, AZ. Sunday's class was on "Plugging Opportunity Leaks in Your... Read More

Ten fixes to plug the opportunity leaks in your company

Every company suffers those annoying leaks that sap momentum and energy. Anemic productivity, poorly designed systems, product waste, attitude issues,... Read More

How to Manage Time Like Money at Your Salon/Spa

I was in Livermore, CA, last week doing a private No-Compromise Leadership training session for a client and friend. I stayed over an extra day so we... Read More

How to retire from your own company

Every entrepreneur is a unique mixture of passion, vision, innovation, gambler, salesman, and dreamer. The mixture may vary from one entrepreneur to... Read More

Why individual incentives compromise team performance

As a leader, you are responsible for harnessing and orchestrating the talents and capabilities of employees into a high performance team. To do so... Read More

What it really takes to be the best

Growing a great company has nothing to do with luck. It has to do with your leadership ability to surround yourself with the best players; to... Read More

Are Trusted Employees Stealing from your Salon or Spa?

A coaching client just informed us of their discovery that a trusted employee has been stealing from the company by manipulating and creating false... Read More

Leading a Salon or Spa is About Believing in People

Being the leader of a business is perhaps one of the most complex, rewarding, and often brutally frustrating professions. Leaders are constantly held... Read More

Six Strategies to Find More Time

Our lives are consumed with deadlines, "to do" lists, emails, deleting spam, meetings, interruptions, urgent problems, family ... and that... Read More