Blog
Compromise spreads through a company like a virus
The impact of compromise is not merely subjective. It can be measured in extreme detail by a host of performance and operating reports, and most... Read More
Culture and Destroy from Within
If you trace the origin of most business challenges, crises, and missed opportunities, you will undoubtedly discover that most (if not all) were... Read More
6 Steps to Winning in your Salon/Spa
If winning in business feels so great, why does it take so much work to get people to play the game to win? If getting things done is the only way to... Read More
Twenty lessons from 20 years of Strategies
It was twenty years ago on September 13, 1993 that I started Strategies. It's amazing how memories and flashbacks come rushing back at these... Read More
Six reasons to go Open Book
I'm writing this Monday Morning Wake Up on September 6th in St. Louis, MO. I'm here to speak at Jack Stack's 21st Annual Gathering of... Read More
Why owners have 360˚ vision - and others don't
Call it a blessing or a curse that owners can walk into their companies and instantaneously - like some futuristic omnidirectional science probe -... Read More
The three rules of implementing change
In business and life, it is a given that change is relentless - that adapting to change is not only the key to success but essential for survival.... Read More
Why are you buying behavior and performance you do not like?
Every time you distribute paychecks, you are "buying" all of the behavior and performance your employees delivered for that pay period.... Read More
12 Characteristics of the Ideal Salon/Spa Manager
The bigger your company gets, the more your role changes - the more you need to depend on your inner circle of managers to keep things moving in the right direction. Here are 12 characteristics you shoud be looking for when searching for your ideal salon/spa manager. Read More
Five things to know about Job Descriptions
Job descriptions are one of those business tools, like policy manuals, that belong in every company. It simply makes sense that every job comes with a... Read More
How to Handle a Price Salon or Spa Increase
Is it time for a price increase in your salon or spa? Here a five insights on the inner-workings of a successful price increase. Read More