Blog
Commitments in Salons & Spas: Easy to make - Hard to keep
“I’ll get back to you with an answer before the end of the day.” “We’re going to have huddles every day.” “Your first performance review will be in 90... Read More
What part do you own?
The natural human reaction to a threat or attack is “fight or flight.” We step courageously into the fray, or we run for cover. As leaders, problems... Read More
Attitudes, black holes and the dark side
In time, it occurs in every business. It’s when an individual seemingly succumbs to the dark side where negativity, resistance and defensiveness... Read More
Stop. Breathe. Appreciate.
Leading a company is tough work. You’re where the buck stops. You make the big (often tough) decisions. You mentally take your business home with you... Read More
Put time on your side
“There are never enough hours in the day.” That’s a thought that most of us have had at one point or another.Some people never seem to have enough... Read More
Neil Ducoff's "No-Compromise Leadership" book is cited in the Washington Post
Laila Awar Shouhayib of Milano Salon & Spa in Frederick, MD, is the winner of Strategies' "Guess how much snow Connecticut will receive... Read More
My personal challenge to you
It has always been my passion and life’s work to teach and speak about business. It’s been about 35 years since that day I stood before a small group... Read More
Guest Wake-Up: Weather offers opportunity for no-compromise moment
As a Certified Strategies Coach and educator for Strategies, I’ve had a chance to see and experience a lot of different leaders and cultures, but the... Read More
Synching your company's sense of urgency
Situation: You’re freaking out over payroll costs and know darn well that your team is not playing to its full potential. On a scale of one to ten,... Read More
Salon & Spa Success is in The Details
We’ve all heard the saying, “Worry about the little things and the big things will take care of themselves.” While no one would necessarily advocate... Read More
Ensuring ‘quality of life’ for your business
As a leader, you are responsible for everything - especially the “quality of life” that you create in your business. As individuals, we make choices... Read More