Blog
Every leader's internal battle
As leader, it's your job to achieve the right outcomes in every part of the company. I call them the Four Business Outcomes: productivity,... Read More
‘Think different’ changed everything
Anyone who knows me knows that I’m a fanatical diehard Apple fan. I got my first Apple computer in 1984. It was a compact and clunky Apple IIc that... Read More
You’re not perfect
That’s right, you’re not perfect. Deal with it and stop beating yourself up. Leaders have to be a bit imperfect or they wouldn’t survive the pressures... Read More
Growth and shifting accountability
You start a company and knight yourself fearless leader. With grit and tenacity you lead it through the exciting and sometimes terrifying start-up... Read More
Compete on extraordinary value - not price
Everyone likes and appreciates a good deal. There are buyers who just aren’t happy unless they beat you down on price. But there are buyers who are... Read More
Impatient for profit; patient for growth
The relentless pursuit of business growth can kill your company. There are countless examples of companies that found themselves in dire straits - or... Read More
Good night, Irene: Adapt and overcome
While I was in Sacramento, California, doing a No-Compromise Leadership workshop, Hurricane Irene was barreling toward the East Coast on a track that... Read More
Frustration and trusting that the dots will connect
Frustration over an extended period of time influences your leadership thinking and behavior in a not-so-favorable way. Your temper can flare over... Read More
Getting Off the Hamster Wheel When it Comes to Salon/Spa Ownership
While presenting one of my No-Compromise Leadership workshops, it was obvious I touched a nerve when I hit the subject of leaders being stuck on the... Read More
Don’t allow it to get all over you
Last week I worked with my team at an Incubator seminar in our business academy, next door to our corporate offices. Incubator is four days of... Read More
It's the thinking and behavior
I just completed a tour of the Zappos corporate headquarters just outside Las Vegas. It was fun and enlightening to actually experience how a... Read More