Blog
Ensuring ‘quality of life’ for your business
As a leader, you are responsible for everything - especially the “quality of life” that you create in your business. As individuals, we make choices... Read More
Is your information flowing?
We live in an age where information literally flows at the speed of light. From e-mails and text messages, to Twitter tweets and live satellite feeds... Read More
What’s lurking behind your company’s curtain?
I call it “the curtain,” and every company has one. It’s that secret place where leaders stash problems, deficiencies, toxic situations, compromising... Read More
CSC Bonnie Conte's Avalon Salon & Day Spa wins Business of the Year award
Congratulations to Bonnie Conte and her team at Avalon Salon & Day Spa for being named Business of the Year by the Lake Zurich Area Chamber of... Read More
Watching opportunities pass you by
You watch a client check out who did not receive product recommendations and pre-book options. You watch an employee take a shortcut in a process that... Read More
Beware of ‘sound bite’ solutions
Having performance issues with an employee? Just Google a solution. Still stuck on that tough business decision? Just post a question on a zillion... Read More
Accountability Problems You May be Facing as a Salon & Spa Owner
To hold one’s self accountable. It’s such a simple concept. Do what you say you’re going to do. Follow the rules. Be committed to the system or... Read More
Your business model: facelift or overhaul?
In a recent MMWU, I wrote, “The economy has created a new reality that requires your business model to adapt at a faster pace: The moment you think... Read More
New Year is the Perfect Time to Review, Define Company Values
Values might seem like an old-fashioned word. Really, values are about the principles and ethics that guide our everyday choices, whether at work,... Read More
Reflections of 2010
As I write this final Monday Morning Wake-Up for 2010, I want to express my heartfelt gratitude for reading my weekly insights, inspirations and... Read More
Let’s give this recession a new name
If Las Vegas had been taking bets on how long this recession would last, any bet would have been a bad bet. We all knew we were in it long before... Read More