Blog
Buy one, get one offer on Front-Desk Staff seminar
For this week only, buy one ticket to the July 17-18 High-Performance Front-Desk Staff Training and get one free ticket! This seminar is great for... Read More
The secret to getting less of what you don’t want
Make a quick mental list of all that stuff you would like less of in business and as a leader. I bet you’d like less aggravation and stress, fewer... Read More
Question your ‘Old Faithfuls’
Do anything in business long enough and It becomes much like Yellowstone’s famous geyser, Old Faithful, that erupts every 35 to 120 minutes - it... Read More
How ‘big’ is your decision?
A Webinar speaker did a long-winded buildup to what he guaranteed was "the one question no one ever asked you." Finally, he asked the... Read More
Your company’s biggest roadblock
Roadblocks hinder or bring all progress to a grinding halt. They exist to get in the way, interrupt normal flow, and force a change of plan. When... Read More
Getting your Salon/Spa Team on the Same Page
Getting everyone on the same page is what leadership is all about. So, why is it that leaders often feel that team members are taking plays from the... Read More
Confronting confrontation
I would never want to encounter a leader frothing at the mouth, wandering around like a mad dog looking confrontational. “Yeah, I just can’t wait to... Read More
Raises: When you want to - but can’t
It doesn’t matter if you’re trying to survive a tough economy or a challenging business period, when cash flow is painfully tight, payroll is one of... Read More
Don’t get bogged down by poor staff relations!
Have you ever walked out of a business and felt covered with toxic ooze from the in-fighting among employees? Or by the way the owner clearly favored... Read More
Quality's Biggest Flaw
Quality is a beautiful thing to experience. In a product or service, quality is evident in its innovative design, attention to detail and flawless... Read More
Spotlight Award winners announced at Recharge! 2011
One of the highlights of Recharge! 2011 was the Spotlight Awards, representing the best of the best in the beauty industry. Winners of the awards... Read More