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Choosing to be Consistent as a Salon or Spa Owner

Just how good do you want to be? What level of the game do you want to play? How important is that vision of yours? How passionate are you about the... Read More

You feel stuck because (?)

Sooner or later, all leaders have symptoms of being stuck. It's when you feel like you're working really hard and making excruciatingly slow... Read More

TOP TEN Worst Leadership Behaviors

For 40 years I have devoted my career to teaching, writing and coaching on entrepreneurial business growth and leadership. I included the term... Read More

Culture shifts live or die with clarity and information flow

I've witnessed more attempted culture shifts during which the leader charges off in a new direction only to discover that his culture is still... Read More

Death, Taxes and 1099

Can a salon or spa owner files a 1099 for their staff, but not call the arrangement rental? The IRS has very clear and specific guidelines to classify workers as independent contractors or employees. Here's what you need to know. Read More

How to get employees to embrace ownership thinking

Some owners are happy when employees just do their job well. Get the work done. Follow the rules. Make clients happy. Don't waste resources. Be... Read More

Into the Heart of Compensation Systems design

In its most simplistic state, a compensation system buys time from an individual performing work. That's the easy part; everything beyond this... Read More

When you are committed to going for it

It starts as a "what if" vision of the possibilities awaiting you ... if you commit to go for it. What is "it"? "It"... Read More

The damned if you do, damned if you do not hiring decision

The situation: Revenues are falling flat and the company is missing its monthly goal more often than not. It's not that the company is doing... Read More

The ultimate leadership wish list

In its most distilled state, leadership is about getting to a better place. It is about leadership of the self, leadership of other people, leadership... Read More

When the unthinkable happens

Being in the coaching business for over 22 years, distress calls from owners are all too commonplace. They come by phone, email, text message,... Read More