No-compromise leadership is an either/or proposition
I received the following in an email from Dr. Lew Losoncy, "Clearly stated in the title, your book is the right concept for our times. No compromise is an either/or…
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Business advice for salon, spa and medspa owners. Profit, leadership, Team-Based Pay and the work of running your company.
Are you throwing Alka-Seltzer in your St. Helens?
've been teaching a lot of seminars and doing a considerable amount of coaching these past few months. If I had to use one word to describe the emotional state most often…
Read articleAccountability (No Compromise!)
Greetings fellow entrepreneurs. Did you receive your government bailout check yet? I'm talking about the bailout check that will cover all those questionable and utterly bad…
Read articleNow is the time for No-Compromise Leadership
We are all getting a real-time and sobering lesson in compromise. The economic events of this past week on Wall Street and Washington DC have been fed by compromise at every step.…
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Salon/Spa Service Pricing in Today's Uncertain Economy
Pricing services at salons and spas is a topic that's always steeped in controversy. In this blog post, we share some key insights to keep your thinking clear on your pricing strategies.
Read articleWhen learning and camaraderie bond
Many of you are familiar with our Strategies Business Series/4.0. Better known around here as SBS/4.0, this learning experience is comprised of four training sessions, three days…
Read articleWhat does "working on your business" really mean?
"Are you working on your business, or in your business?" This working "on or in" your business statement has been bandied around for years. For the leader of a…
Read articleSimple Systems Drive Customer Loyalty
A quick Neilism: "Systems set leaders free." If you want consistency in customer service, satisfaction and retention, you must use systems. A football coach has his…
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Salon/Spa Behavior First - Numbers Second
In business, numbers are used to set targets and measure performance. You use business and industry benchmarks to compare how your business stacks up against the competition. You…
Read articleEmployees quit leaders not companies
Yeah, this is going to be one of those tough to read Wake-Ups. From the calls we've been getting at Strategies, it seems like the employee revolving door is spinning a bit…
Read articleThe economy is NOT an excuse
July was a month of non-stop travel for presentations and seminars. From the PBA Combat Compensation Learning Lounge in Las Vegas, a keynote presentation at the Harms User Group…
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