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6 Strategies to Building your Dream Salon/Spa Team

If you agree with the statement, “A chain is only as strong as its weakest link,” then you understand that even the slightest imperfection can result... Read More

How to run a great salon or spa and still "have a life"

Does this sound familiar? "I just work, work, work. It feels as though I can never get away from work. How can I make sure that things get done... Read More

Five tips to get the most out of new ideas

You get that little seed of an idea in your head that keeps growing and developing into something you just can't seem to ignore. You keep... Read More

Three keys to creating the ultimate salon or spa experience

A friend and fellow entrepreneur once told me when it comes to going to a salon, it’s important that the stylist get the cut and/or color right every... Read More

When your inner circle of trust is broken

All leaders have an inner circle of people they trust, depend upon and feel secure letting their guard down with. It is this inner circle that allows... Read More

Keeping it positive

Imagine what would happen to the attitude, spirit and culture of your company if its leaders were going at each other like the candidates for the... Read More

More than 30 years of carrying the Team-Based Pay torch

Some people called me a pioneer - others thought I was crazy - to suggest that traditional commission-based businesses could convert to a... Read More

Let’s WAKE everyone UP

I've been writing these Monday Morning Wake Ups for more than three years. Call it a gift or a curse, I seem to have this ability to write about... Read More

When leaders go on a tear

It happens to you. It happens to me. It happens to all leaders. Think of it as a pressure cooker building up steam until the relief valve lets loose... Read More

No-Compromise Excellence

In the last paragraph of my February 6th MMWU, I referenced a new business approach that I’m introducing called “No-Compromise Excellence.” I wrote,... Read More

Leadership's complex mixture

This is going to get deep fast, so here we go. Leadership is a complex mixture of vision, ambition, drive, accountability, inspiration, emotions and,... Read More