Blog
Superstar Salon & Spa Employees: A Blessing or a Curse?
Magic happens when all the ingredients of talent, determination, integrity, relationship building, innovation and team player blend perfectly into one... Read More
Six cures and preventions for the I lost my passion flu bug
My Monday Morning Wake-Ups are seeded by the challenges and issues of leaders I encounter in my work. Maybe it's the shorter days of the winter... Read More
How to dream big and not get in your own way
As kids, we dream about what we will be when we grow up without restriction. Our imaginations are free to explore whatever excites us and feels right.... Read More
Are you managing your legacy?
A box I had been waiting for arrived at Strategies. It contained a hundred copies of the November/December issue of Salon Today magazine. And there I... Read More
Daily Huddles, Scoreboards & Information Flow
The worst assumption a salon/spa leader can make is that every team member is on the same page. That elusive "same page" lists... Read More
Salon/Spa Financial Literacy: Why I Am Concerned
This blog post is for all leaders. It doesn't matter how new, old, small or large your salon/spa is, financial literacy matters. Why? Because too... Read More
Set Your Salon/Spa Managers Up to Win
Mastering the skills, disciplines and nuances of leadership is a lifelong journey of personal discovery, learning from tough lessons and savoring... Read More
12 No-Compromise Leadership defining moments
In my book, No-Compromise Leadership, I make the case that leadership is defined by one's thinking and behavior. It's about how leaders... Read More
Behavior Patterns and Performance at Your Salon/Spa
You don't have to be a psychic to read a person's body language. In most cases, it's pretty darn easy to tell if someone is upset,... Read More
Chasing Consistency
Consistency is a beautiful thing. It's what makes great companies truly great. It's about a company's commitment to getting it right... Read More
What does BUT WE ARE DOING OKAY really mean?
Growing a business and achieving extraordinary results is inherently dependent on the leader's current state of mind, sense of urgency, level of... Read More