Blog
Into the Heart of Compensation Systems design
In its most simplistic state, a compensation system buys time from an individual performing work. That's the easy part; everything beyond this... Read More
When you are committed to going for it
It starts as a "what if" vision of the possibilities awaiting you ... if you commit to go for it. What is "it"? "It"... Read More
The damned if you do, damned if you do not hiring decision
The situation: Revenues are falling flat and the company is missing its monthly goal more often than not. It's not that the company is doing... Read More
The ultimate leadership wish list
In its most distilled state, leadership is about getting to a better place. It is about leadership of the self, leadership of other people, leadership... Read More
When the unthinkable happens
Being in the coaching business for over 22 years, distress calls from owners are all too commonplace. They come by phone, email, text message,... Read More
Twelve No-Compromise Resolutions for 2015
As we wrap up 2014, it's the perfect time for business leaders to reflect on the year's accomplishments, ponder the lessons from challenges... Read More
80% of your 100% is still 80%
What does "giving it your all" really mean? When you ask your team to give 110% effort, do you really get that 110% ... or do you get 100%,... Read More
Delivering Excellence in your Salon/Spa is More Than Just a Choice
Excellence is a beautiful thing to behold, but what is it? It is that rare state when all things converge flawlessly into a product, service or... Read More
Anatomy of a cash crisis
For entrepreneurs, there is nothing more dreaded and stressful then going through a cash crisis. Much like the "battle stations" siren on a... Read More
2014: Home-stretch thoughts
Today is the first day of the last month of 2014. So far, you have eleven months of business in the history book this year. You've eaten your... Read More
My BIG No-Compromise Project
This Monday Morning Wake Up is a little departure from my usual rants on leadership and more about sharing a very special project that I've spent... Read More