Blog
The No-Compromise Approach to Building and Protecting Your Salon or Spa
Every company has a vision of what it will become. That vision defines how big a company will grow, the markets it will serve, its commitment to... Read More
A NO-COMPROMISE LESSON: When it is time to shake things up
The body language of the employees I was about to address oozed negativity and resistance. You could cut the tension in the meeting room with a knife.... Read More
Controlling your own chaos
In many ways, the work of leadership is the work of controlling chaos. It's a given that change is relentless, but to embrace change is to... Read More
Teamwork: Hard to get, easy to lose
Business leaders toss the word "teamwork" around like some boundless, renewable resource. Well, it's not. In fact, teamwork is a... Read More
How to Control Your Time Bandits
You worked hard all day on a bunch of stuff. There were emails, phone calls, tasks, interruptions – and some fires that would have burned out of... Read More
How Thinking & Behavior Patterns Shape Your Culture
A person's thinking and behavior patterns make them extremely predictable. That's how you know certain employees are going to be late for... Read More
When it is personal, it matters
On June 28-29, five riders on Team Strategies departed the UMass Campus in Boston and began a 155-mile, two-day ride to Provincetown at the tip of... Read More
Why the best business fix is rarely the first choice
The road to success is rarely a freshly paved superhighway. It's more like an off-road trail that contrasts the easy stretches with obstacles,... Read More
Why some succeed and others do not
I've been coaching business owners and leaders for 40 years. I've written four books, one of which is an award-winner, on No-Compromise... Read More
Consistency begins when Blown Plays stop
In football, a "blown play" occurs when the original planned play fails to execute properly. The business equivalent of a "blown... Read More
Success in business is . . .
We dream about it. We fight for it. We put everything on the line for it. But what exactly is this thing called "success"? Success is often... Read More