Blog
Why Salon & Spa Owners Should Not Fear Change
Fear sucks.Fear is debilitating.Fear magnifies stress.Fear kills momentum.Fear typically leads to more bad decisions or no decision at all.Fear, and... Read More
10 Reasons to Track Client Retention — Not Request Rates
Are you getting what you pay for?What many salon and spa owners fail to realize, is that if they are tracking request rates, they may be being... Read More
Booth Rental & Suites Are Not a Cancer, They Are an Outcome
There are reasons that individuals choose to leave an employee-based business for booth rental or suites. In this blog post, we identify these primary reasons and strategies to address them. Read More
Rethinking Your Salon or Spa Appointment Book Strategy
Are you scheduling appointments or just filling orders?Whenever a salesperson is referred to as an "order taker," it means that salesperson... Read More
10 Steps to a Perfect Salon or Spa Performance Evaluation
It's the age-old question posed by salon/spa owners...Why don't they ever do things like I want them to?Well, maybe they never realized they... Read More
10 Ways to Keep Salon & Spa Staff Busy During Slow Winter Months
Yes, the winter months often bring slower times in the salon or spa. But, that doesn't have to mean you and your staff need to be unproductive.... Read More
Why Salon & Spa Owners Must Be Relentlessly Persistent
Can you feel the burn?Leading a salon or spa business to extraordinary success is no different than working out.If you have not done it in a while,... Read More
A Salon Owner Story: Never Give Up
Lisa Cochran is a true Southern original who tells it like it is...She speaks from her heart and helps others find the courage they lost on their... Read More
How Employee-Based Salons Will Endure Rental & Suites
There are those in our industry who believe that the popularity of booth rental and suites is going to mark the end of days for employee-based salons.... Read More
How to Find Your Best Leadership Voice
As the leader, you are, and always will be, a focal point. You are the final decision maker. You are the protector of your salon/spa's vision.... Read More
Why Set It and Forget It Does Not Work in Salons and Spas
The single most dangerous mode of business thinking is that you can just set it and forget it. You can't do one performance review and expect... Read More