Blog
Career, Professionalism & Success in the Beauty Industry
If you’re going to do something with your life and career ... do it to the best of your ability. And if your ability comes up short, study and... Read More
How to Overcome Being Overwhelmed
People are not computers. You can't just install an upgrade or a new app to scale up problem solving capabilities. People have emotions that... Read More
Team-Based Pay Case Studies
Want to see what Team-Based Pay looks like in action? Here are two case studies showcasing the financial and cultural horsepower of a Team-Based Pay... Read More
How to Spot the Warning Signs of Salon & Spa Employee Turnover
We all know that employees come and go.Every salon/spa has employee turnover and attrition.When it happens, here's what not to do: Don't get... Read More
How to Keep Your Passion for Business Burning Bright
Owning a salon/spa business can be an emotional roller-coaster ride with plenty of incredible highs...and crushing lows.It's a service business... Read More
The Dirty Truth About Salon & Spa Service Payroll Costs
Warning: The following may be a tough pill for many salon and spa owners to swallow... but it's one that needs to be swallowed nonetheless.Ready?... Read More
Overcoming the Fear of Discussing Salon & Spa Service Prices
Why is it such a challenge for owners and staff to discuss service pricing with clients?Why do owners have so much anxiety about doing a necessary and... Read More
Why Quick-Fix Decisions Can Wreck Your Salon or Spa
Quick-fixes are often never fixes at all.How, you ask?Here are three examples I've recently run across...A salon owner calls asking for help to... Read More
How to Dial-Up Team Effort in the Salon or Spa
This is the tale...of the Salon/Spa Effort-O-Meter!Every salon/spa leader knows what it's like to launch a new system or procedure.They see... Read More
Grading Your Salon/Spa Retail & Pre-book Efforts
Salon/spa owners: Are you flunking “Happiness”?If the pre-book and retail recommendation is the undisputed professional conclusion to a salon/spa... Read More
10 Ways Every Salon/Spa Employee Can Start Stepping Up
You see a client in the retail area that needs help... ...but "it's not my job to help."The lone guest-services staff is slammed with... Read More