Blog
10 Steps to a Perfect Salon or Spa Performance Evaluation
It's the age-old question posed by salon/spa owners...Why don't they ever do things like I want them to?Well, maybe they never realized they... Read More
10 Ways to Keep Salon & Spa Staff Busy During Slow Winter Months
Yes, the winter months often bring slower times in the salon or spa. But, that doesn't have to mean you and your staff need to be unproductive.... Read More
Why Salon & Spa Owners Must Be Relentlessly Persistent
Can you feel the burn?Leading a salon or spa business to extraordinary success is no different than working out.If you have not done it in a while,... Read More
A Salon Owner Story: Never Give Up
Lisa Cochran is a true Southern original who tells it like it is...She speaks from her heart and helps others find the courage they lost on their... Read More
How Employee-Based Salons Will Endure Rental & Suites
There are those in our industry who believe that the popularity of booth rental and suites is going to mark the end of days for employee-based salons.... Read More
How to Find Your Best Leadership Voice
As the leader, you are, and always will be, a focal point. You are the final decision maker. You are the protector of your salon/spa's vision.... Read More
Why Set It and Forget It Does Not Work in Salons and Spas
The single most dangerous mode of business thinking is that you can just set it and forget it. You can't do one performance review and expect... Read More
Ten Salon and Spa Leadership Resolutions for 2016
As I processed my thoughts for writing this final Monday Morning Wake-Up of 2015, I had to remind myself that this also wraps up eight full years of... Read More
Salon & Spa Employee Paychecks vs. Buying a Car
Consider the annual income of three salon/spa employees from entry-level to senior service provider. If the-entry-level employee is making $10 an hour... Read More
Why Teamwork Is Your Salon or Spa Best Staff Retention Tool
Everyone wants to be part of something - to belong. Team momentum and excitement are infectious. Teamwork pulls people together in the most positive... Read More
Salon/Spa Walkouts: Devastation & Rebuilding
For a salon/spa, walkouts are the ultimate "destroy from within" scenario. What could be worse than once trusted employees clandestinely... Read More