Blog
Why Set It and Forget It Does Not Work in Salons and Spas
The single most dangerous mode of business thinking is that you can just set it and forget it. You can't do one performance review and expect... Read More
Ten Salon and Spa Leadership Resolutions for 2016
As I processed my thoughts for writing this final Monday Morning Wake-Up of 2015, I had to remind myself that this also wraps up eight full years of... Read More
Salon & Spa Employee Paychecks vs. Buying a Car
Consider the annual income of three salon/spa employees from entry-level to senior service provider. If the-entry-level employee is making $10 an hour... Read More
Why Teamwork Is Your Salon or Spa Best Staff Retention Tool
Everyone wants to be part of something - to belong. Team momentum and excitement are infectious. Teamwork pulls people together in the most positive... Read More
Salon/Spa Walkouts: Devastation & Rebuilding
For a salon/spa, walkouts are the ultimate "destroy from within" scenario. What could be worse than once trusted employees clandestinely... Read More
How to Fix the Leaks in Your Salon or Spa Service Pricing
Here are seven common salon & spa service pricing mistakes and how to avoid them. Learn how to set prices based on best practices, not ego and emotions. Read More
Finding Your Salon/Spa Profit Sweet Spot: PART THREE
Getting busier and working harder can drive top-line revenue, but more revenue is no guarantee that profit will occur. The process of creating profit... Read More
How Systems Drive Salon/Spa Profit: PART TWO
Systems bring structure and discipline to the profit creation process. Accuracy and extreme attention to detail is nothing short of non-negotiable. As... Read More
Disciplines of Creating Salon/Spa Profit: PART ONE
Profit is simply a measurement of business performance. It's the reward for generating revenues, doing great work and staying within budget. Job... Read More
Success vs. Greatness In Your Salon/Spa Business
There is a huge difference between having the desire for success and actually achieving your definition of it. Desire is a longing for something;... Read More
Grow Your Business, Not Columns On The Appointment Book
I just read in the New York Post that salon industry icon Nick Arrojo is suing former stylist Paul Fox from his Varick Street salon for $3.5 million... Read More