Business advice for salon, spa and medspa owners. Profit, leadership, Team-Based Pay and the work of running your company.
On September 13, 1993, I moved into a first-floor office at 40 Main Street, Centerbrook, CT. All I had was some office furniture, a few Mac computers, and a ton of determination to make a difference in the industry I love and have served since 1970.
Read articleBusiness isn’t all about money, critical numbers, and productivity. Business is about people and building something special to share with other likeminded individuals. In this blog post, we share insights on those very special aspects that make you proud to be an owner.
Read articleThe only way to get your salon/spa through this pandemic is to be aggressive, systematized, coordinated, consistent, and relentless. Here are five rock-solid ways to outsmart the onslaught of unknowns and get your business safely through this pandemic
Read articleThese are challenging times for all salon/spa owners. That’s why the inspiration to keep pushing forward is so badly needed. Here are 10 leadership must-do’s that all owners need to practice consistently.
Read articleIt’s hard to believe that just five months ago, it was business as usual. The problems you faced back then pale in comparison to what you’ve endured.No owner would sign on for…
Read articleHere are some insights on what you can do as a salon/spa owner when an employee chooses to be in a situation that increases his or her chances of COVID-19 infection — and the potential to spread that infection to fellow employees, and clients.
Read articleEvery missed revenue opportunity today adds to tomorrow’s financial uncertainty. In this blog post, we identify six of the most costly missed opportunities — and what to do about it.
Read articleWith COVID-19 surging in many states, it is essential to prepare written policies in to avoid any ambiguity, misinterpretation or employee hurt feelings. Here are some recommendations to help you address COVID-19 related sick and time off situations in your salon/spa. None are etched in stone. Use what works in your company.
Read articleIf you’ve had enough of the last-minute cancellations and no shows in your salon/spa — you need to take decisive action. Here are six strategies you can use to reduce the number of last-minute cancellations and no shows.
Read articleIf this pandemic taught us anything, it’s that the more prepared your business is, the better its chances of surviving a crisis — up to and including another shutdown. To ensure your salon/spa can survive whatever challenges COVID-19 can throw in its way, we've put together this list of six "what-ifs" to consider.
Read articleThere is something more to owning and building a salon/spa business than making money. It's about making a difference in the lives of others. Here are six straight-forward prerequisites to lead a salon/spa that makes a difference.
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