This three-day manager/leadership course is all about training managers to perform their jobs at a higher level.

Today’s salon/spa manager must have the same skills, knowledge and commitment as the owner to growing the business.

With all the daily challenges and distractions, this is no small task.

• Hours must be monitored and filled.

• Interviews must be conducted.

• Goals must be communicated to staff.

The list of expectations and responsibilities goes on and on – but how prepared are your managers to meet them?

The Salon/Spa Manager Course will provide the knowledge and skills your manager needs to become a respected yet effective leader. They will gain new insights and innovative tools to build efficient teams, monitor and increase your cash flow, motivate staff and more.

This course is a critical step towards preparing your manager – or anyone you’re grooming for management – to lead your business to sustainable levels of efficiency, consistency and productivity.

Topics include:

• Cash-flow planning and working with budgets

• Owner/manager communication systems and reporting

• Developing your manager’s natural leadership ability

• How to interview, hire and train new staff

• How to lead successful, meaningful meetings and one on one’s

• Conducting fair and constructive performance evaluations

• Develop coaching skills that help employees reach their full potential

• Designing systems for quality and consistency