Blog
The will to win - Robbi's story
Robbi Grayson joined Strategies as president five months ago today. Robbi was aware of my passion for road biking and the annual fund-raising rides I... Read More
What triggers your procrastination bug?
Everyone procrastinates. Even those people you admire for their tenacity, high productivity and accomplishments are afflicted with the procrastination... Read More
When ‘inner circle’ trust is compromised
At a recent congressional hearing on U.S. relations with Pakistan, Secretary of Defense Robert Gates was asked, "How can we trust a country that... Read More
Neil's China Adventure
My last visit to this part of the world was in 2006 when I traveled to Taipei, Taiwan, to lead a multi-day business course for Canmeng International.... Read More
Retaining customers is everybody’s job
It makes sense that it’s easier and more cost-effective to keep a current client than to attract a new one. Some studies show that it costs about... Read More
Buy one, get one offer on Front-Desk Staff seminar
For this week only, buy one ticket to the July 17-18 High-Performance Front-Desk Staff Training and get one free ticket! This seminar is great for... Read More
The secret to getting less of what you don’t want
Make a quick mental list of all that stuff you would like less of in business and as a leader. I bet you’d like less aggravation and stress, fewer... Read More
Question your ‘Old Faithfuls’
Do anything in business long enough and It becomes much like Yellowstone’s famous geyser, Old Faithful, that erupts every 35 to 120 minutes - it... Read More
How ‘big’ is your decision?
A Webinar speaker did a long-winded buildup to what he guaranteed was "the one question no one ever asked you." Finally, he asked the... Read More
Your company’s biggest roadblock
Roadblocks hinder or bring all progress to a grinding halt. They exist to get in the way, interrupt normal flow, and force a change of plan. When... Read More
Getting your Salon/Spa Team on the Same Page
Getting everyone on the same page is what leadership is all about. So, why is it that leaders often feel that team members are taking plays from the... Read More