Blog
That getting-everyone-on-the-same-page thing
Getting everyone on the same page is what leadership is all about. So, why is it that leaders often feel that team members are taking plays from the... Read More
Confronting confrontation
I would never want to encounter a leader frothing at the mouth, wandering around like a mad dog looking confrontational. “Yeah, I just can’t wait to... Read More
Raises: When you want to - but can’t
It doesn’t matter if you’re trying to survive a tough economy or a challenging business period, when cash flow is painfully tight, payroll is one of... Read More
Don’t get bogged down by poor staff relations!
Have you ever walked out of a business and felt covered with toxic ooze from the in-fighting among employees? Or by the way the owner clearly favored... Read More
Quality's Biggest Flaw
Quality is a beautiful thing to experience. In a product or service, quality is evident in its innovative design, attention to detail and flawless... Read More
Spotlight Award winners announced at Recharge! 2011
One of the highlights of Recharge! 2011 was the Spotlight Awards, representing the best of the best in the beauty industry. Winners of the awards... Read More
54 days of doing work I love
I’m writing this Monday Morning Wake-Up on April 8th. Last night I returned home from six days on the road. It began in Fort Worth, Texas, with our... Read More
Commitments: Easy to make - Hard to keep
“I’ll get back to you with an answer before the end of the day.” “We’re going to have huddles every day.” “Your first performance review will be in 90... Read More
What part do you own?
The natural human reaction to a threat or attack is “fight or flight.” We step courageously into the fray, or we run for cover. As leaders, problems... Read More
Attitudes, black holes and the dark side
In time, it occurs in every business. It’s when an individual seemingly succumbs to the dark side where negativity, resistance and defensiveness... Read More
Stop. Breathe. Appreciate.
Leading a company is tough work. You’re where the buck stops. You make the big (often tough) decisions. You mentally take your business home with you... Read More