Blog

The countdown is on for the biggest gift card opportunity of the year.In fact, when salons and spas turn their selling systems on and fuel them with... Read More

The Definition: A Critical Number is a number that, when moved in the right direction, has a profound and lasting impact on the company.For salons and... Read More

Being the owner of a salon/spa today can be stressful and, at times, unforgiving. Here is a list of wonderful reasons for owners to be thankful. Read More

The quest to beat your best, personally or in business, means pushing beyond your comfort zones. In this blog post, we share some strategies on how to push through the roadblocks, and achieve your best. Read More

When it comes to tracking first-time and existing client retention rates, one rule does not fit all business models.Today, the beauty industry... Read More

If you want to grow your salon/spa business, you must retain first-time and existing clients. Here's a plan for coaching and training your team to drive client retention rates in the right direction. Read More

Wouldn't it be great if your salon/spa had its own crystal ball to accurately predict if goal will be hit, how much net profit there will be, and that your critical numbers will be right on target? In this blog post, you'll discover a six-point strategy to build predictability into your salon/spa. Read More

he salon/spa industry is changing right before our eyes. In this blog post, we deliver a huge wake-up call to employee-based salon/spa owners on why it’s time to create new Golden Age. Read More

What follows is an all too familiar story of what can happen when you fire an employee...Here to commiserate: (I’m on Team-Based Pay.) I had to let go... Read More

Who gets credit for a retail sale when the guest has an appointment in the salon with a stylist she normally does not see? In this blog post, we show you why this question needs to go away. Read More