September 14, 2020
Salon/Spa Front Desk Systems: From Chaos to Control
Onlive Training Event
Up Your Front Desk Game—and Reap the Rewards!
Your front desk team is the first and last touch for your clients.
They create the environment and set the tone for every visit. That makes them key players in your pursuit of the ultimate client experience.
But in order to deliver that experience, you must get control of the chaos that is the signature challenge for the front desk team.
If you’ve always dreamed of a streamlined, fine-tuned front desk team, we’ve got you covered.
We will help you focus your front desk team on creating the perfect client experience for every guest, every time.
Not only will a serene, well-oiled front desk machine set the table for a five-star client visit, but controlling the chaos that can surround the front desk on a daily basis will drive key critical numbers – client retention, pre-book, productivity, profitability, Happiness – in a positive direction that will increase satisfaction not only for the clients, but for team as well!
Live Workshop Agenda:
Schedule & What's Included
LIVE WORKSHOP: Monday, September 14, 2020 | 11am - 5pm Eastern
Live, interactive access to Strategies training, without any of the costly travel time and expenses
LIVE OFFICE HOURS: Monday, September 21, 2020 | 1 - 2pm Eastern
Online group coaching designed to give you “work in progress” feedback and guidance from Certified Strategies Coaches and your peers
LIVE CRITIQUE SESSION: Monday, September 28, 2020| 1 - 2pm Eastern
Final review of completed work to address any questions or concerns before you launch your completed project
- Onlive Facebook Group*: Private interaction, encouragement and guidance with the Strategies team and your Onlive classmates *Memberships only
All sessions recorded for later viewing