One of the most popular segments of our four-day Incubator Seminar is when we introduce the concept of Team Service Contracts — a bold and powerful statement that defines your salon/spa's point of difference, and outlines your customer service battle cry.
In this Onlive Training, we're going to help you craft your Team Service Contract line-by-line.
You'll explore and define what it really looks like to live and breathe a "no-compromise" culture and business.
You’ll also learn how to teach your team and clients just what Team Service means in your company and how everyone benefits!
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Event Policies
- Seminar cancellation for non-members: Cancellation within 14 days of the event, a cancellation fee of $250 per person will be assessed with the balance held as a credit towards a future event.
- Seminar cancellation for memberships that include All-Access education: Cancellation within 30 days of the registered seminar event will result in $250 fee per seat.
- Seminar cancellation for Basic members: Cancellation within 30 days of the registered seminar event will result in losing the allotted seminar credit from your Strategies Membership.