January 7, 2019

Performance Reviews for Salons & Spas

Engaged employees…they’re the “secret sauce” to creating a salon/spa culture that’s dedicated to delivering relentless quality for your clients, and relentless growth for their team members.

But to keep your employees engaged, there’s one thing they need more than anything else: A leader who continually coaches and inspires them on team performance and growth. It’s your most important job as a leader, and performance reviews are the most effective tool to help you achieve it.

February 11, 2019

Marketing Planning for Salons & Spas

The fact is, if you don’t have a well-defined marketing plan that outlines the “how and why” of your marketing efforts, you’ll never know if you’re ever on the right course.

During this Onlive course, we’re going to show you how to grow your business using simple and effective marketing strategies…and create one powerful plan to organize them all!

March 11, 2019

Guest Care/Front Desk

During this course, you will receive Strategies’ new customizable template to build and launch your Productivity Workbook. This tool will be your secret weapon for building and empowering your most effective guest service team ever!

Register now, and we’ll work together to build the framework for achieving consistent results at the front desk.

April 8, 2019

Recruiting & Onboarding Salon/Spa Staff

It’s time to rethink how you recruit and hire. Register now, and within one month, you’ll be using powerful processes, templates and tools that are proven to attract the right team to the right position.

More importantly, you’ll be prepared to coach your new team members through their entire career journey, creating loyalty and retention across all departments in your company.

May 6, 2019

Effective Salon/Spa Communication

During this Onlive course, you will experience an interactive exercise that will teach you how to understand team dynamics, and what it takes to improve communication.

If you’re struggling with communication, or if you are looking to take your communication skills to the next level, this is a course you do not want to miss.

June 10, 2019

Developing Leaders & Trainers for Salons & Spas

Register now, and we’ll help you define and refine your key leadership outcomes, and create the support structure you’ll need to develop your company’s emerging leaders.

We will also examine the most common challenges and share proven solutions, best practices and resources.

July 8, 2019

Salon/Spa Best Practices 2019

Best practices are best described as the methodologies, systems and behaviors that distinguish the “great” salons/spas from their “not-so-great” counterparts.

And they’re not just about achieving extraordinary business performance. In fact, best practices are more about the systems to achieve above-average team performance.

August 12, 2019

Game Planning for Salons & Spas

If you want to achieve measurable business success in 2020, it is a non-negotiable – you must have a plan.

Be sure to invite your leaders and trainers to this one – the more leaders or key team members involved will absolutely maximize the success of this Onlive.

September 16, 2019

Cash-flow Planning for Salons & Spas

In this Onlive course, you will learn how to follow your cash-flow plan and be fiscally responsible. Accomplish this, and your financial reports will improve.

You cannot grow a business without following a cash-flow plan. Register now for this Onlive course, and we’ll show you how to build yours.

October 14, 2019

Holiday Planning for Salons & Spas

Learn how to leverage the busy season to drive first quarter sales in 2020

Join us for this month’s Onlive training, as we walk you step-by-step through the process of how to plan for unprecedented holiday sales season.

November 4, 2019

Chatbots for Salons & Spas

Imagine how much more productive your team could be if you were able to automate many of those responses…and do it on one of the most widely-used social media platforms today: Facebook Messenger.

Learn how to build an interactive Facebook Messenger bot that allows clients to get instant answers to their most pressing questions.

December 2, 2019

Salon/Spa Financials

The fact is, as a business owner, you need to understand, monitor and react to your company’s financials…period.

Register now for this hands-on Onlive training, and our experts will show you how to interpret your company’s financials AND how to use the vital signs they reveal to lead and grow your company.