Six critical lessons for creating profit

October 8, 2012 | By Neil Ducoff | 6 Comments

Profit is a strange little beast. Leaders fight for it – and obsess over it – but profit doesn’t mean cash in the bank. It’s like profit is some sort of sick mind game where you can be profitable and broke at the same time. Even crazier is that profit can be negative for extended periods and you’re still in business. And the ultimate body blow is when you have to pay taxes profit even though there’s little or no cash. Clearly it’s better to show a profit than a loss, but wouldn’t it be nice if you could get some control over that little beast?

The good news is that you can control that little beast if you follow these six no-compromise lessons:

Lesson One: Profit is a measurement
Leaders monitor and drive productivity rates, client retention rates, gross profit margins, payroll costs, product and raw material costs, purchase frequency, return on investment (ROI), and other key benchmarks and financial ratios. Profit is simply another measurement to show how well the company is managing its variable and fixed costs over a specific date range, typically by month, quarter and fiscal year. The game is pretty simple; spend less than you take in and you will have profit. The most direct path to profit is to drive it just like your productivity and client retention rates – relentlessly.

Lesson Two: Profit isn’t cash – and never will be
Profit is an “abstract.” Profit is not cash in the bank. For example, if you sell a $100 gift card, the entire transaction occurs on the Balance Sheet. Cash goes up $100 and Gift Card Liability goes up $100. Nothing happens on the Profit & Loss Statement until the gift card is redeemed and officially recorded as a sale. But that doesn’t mean the $100 is still in your bank account patiently waiting to be called to active duty. The sales transaction (income) is connected to profit – not cash in the bank. Principle payments on debt occur on the Balance Sheet. Only interest expense appears on the Profit & Loss Statement. In this case, profit helps to pay down debt. In other words, continued losses will force you to incur more debt. As stated in Lesson One, treat profit as a measurement and somewhere in that profit measurement you will find cash.

Lesson Three: Profit is behavior driven
Profit & Loss Statements and Balance Sheets are a numeric readout of your thinking and behavior as a leader and a company. The hardest job we have coaching leaders, especially entrepreneurs, is getting them to practice and live the fiscal behaviors that create profit. Unchecked and unjustified spending and financial decisions can and will keep a company in a perpetual cash crisis. Each and every expense must meet the “gotta have” or “nice to have” test. The problem is entrepreneurs can justify anything. Nice to have’s can wait. Gotta have’s need to be funded out of cash or by incurring more debt. If you’re already burdened with debt, make do with what you have.

Lesson Four: Profit is systems driven
You don’t go on a long voyage without a plan consisting of maps, fuel, supplies, back-up equipment and contingencies. The plan is the system. The map is a system. Efficient use of fuel (cash) is a system. Everything is sequenced out in a system. Profit is no different. If you hate numbers and refuse to build and follow a cash-flow plan or budget, you may create profit out of dumb luck. But profit is a nasty little beast that avoids capture. Systems are the fiscal tools that create profit. Stop fighting them. They’re not difficult to master. It’s changing your thinking and behavior that’s difficult.

Lesson Five: Profit can and must be turned into cash
As stated earlier, you can be profitable and broke. Turning profit into cash is where the Balance Sheet comes in. If your Balance Sheet is showing more assets (what you own) than liabilities (what you owe), you have positive equity. (Assets = Liabilities + Equity) If your liabilities exceed your assets, your business is unhealthy and probably starving for cash. Excessive debt saps the financial life out of a company – no matter how busy and successful it appears to the rest of the world. Pay attention to your Balance Sheet. Pay down rather than add debt. Build cash reserves in a separate account and protect it from your entrepreneurial seizures. A few thousand dollars here and there will begin to add up into what I call “sleep good at night money.” If you don’t understand what your Balance Sheet is telling you, you need coaching now.

Lesson Six: Easy come – easy go
Profit is something you fight for – especially in these economic times. Building cash reserves is something you discipline yourself and your company to do. I’m talking military grade discipline here. Why? Because cash flow and cash reserves can go “poof” in a heartbeat. All it takes is a little leadership complacency or a bad decision to throw your company into a cash crisis spiral.

Profit is a beautiful thing to be cherished and protected. Otherwise, the profit beast will get out of control and wreck your world before you can say, “Cash flew where?”

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Categories: Business Builders , Financial Literacy , Leadership , Monday Morning Wake-Up , No-Compromise Leadership , Profitability

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  1. This is indeed criticle habits a business owner must have.
    I’m even thinking that people’s home life would be better if they adopted this information for their household budgets.

  2. This is a fabulous article. I have actually been stressing over this &pass realized my business is on the right track. Question: right now I’m working by myself. I havemade tons of effort to find others to come work. Minimum to no response. I need to increase my $$$ substantially that i take home to make it worth my time & effort?

      1. Hi Misti,
        There isn’t an easy answer to your question. Dynamic businesses attract the best employees and talent like a magnet. When you work alone, you really need to refine your vision into something empowering enough that others get caught up in your dream too. Get out and talk about your business and your vision at schools, trade shows and any place you can find potential staff to listen to you.
        And…get yourself to our Incubator course where you’ll see and learn the roadmap to achieve your wildest business dreams.
        All I can say is something is missing and you need to find it.
        – Neil, Founder & CEO at Strategies

  3. Hi! I have a very new business. I’ve recently ran a big promotion to get customers in the door and it seems like it’s working, but how in the world do I get them to continue coming back without losing so much and how do I attract others to come in the door for the first time ??
    Thanks for the very helpful MMWU!



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